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About the Role
We are seeking dynamic Part-Time Sales Associates passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. This role may include opening and closing responsibilities and the potential for keyholder duties. As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs.
Responsibilities
- Supporting sales initiatives
- Enhancing team and customer engagement
- Maintaining visual and operational standards
- Contributing to the overall success of the store
- Opening and closing responsibilities
- Keyholder duties
- Supporting other brands in our portfolio through new store openings, activations, and coverage needs
- Driving results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients
- Excelling in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS)
- Demonstrating efficiency and reliability in completing tasks accurately and on time
Requirements
- Must be at least 18 years old
- A background in retail, luxury retail, or high-touch client-facing roles
- Demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients
- Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays
- Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds
Skills
- Customer-Centric & Hospitality-Driven
- Adaptable & Entrepreneurial
- Collaborative Team Player
- Strong Communicator
- Professional & Reliable
- Brand Champion & Product Expert
- Detail-Oriented & Efficient
- Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace
Location
- Upper East Side
Work Type
- Part-Time
- Onsite
Experience Level
- Retail
- Luxury Retail
- High-touch client-facing roles
Salary/Compensations
- $18/hr to $20/hr
Benefits
- Bonus Eligible
- Medical, Dental & Vision benefits (must average 32+ hours a week)
- AllOne Health - Employee Assistance Programs
- 401K
- Accrued PTO
- Employee discount + wardrobe allotment for participating Leap brands
About the Company
- Rylee + Cru merges art and imagination, offering unique clothing for the modern child and mom. Each collection is built off of high quality basics that have soft and well-loved qualities matched with beautiful muted tones and timeless traits. With each shape made to be comfortable, thoughtful fabrics and materials are then meticulously sourced in order to make dressing both effortless as well as memorable for baby, child, and mama alike.
- The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.
Equal Opportunity
- We need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.