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About the Role

As a Senior Technical Product Manager at Clarus, you will play a pivotal role in shaping the future of pet insurance technology by delivering innovative, customer-centric solutions to market. This role will lead product initiatives from concept through launch, partnering cross-functionally with Engineering, Design, Operations, Marketing, and business stakeholders to deliver meaningful business impact and exceptional user experiences.

Responsibilities

Define and execute product roadmaps for assigned product areas, ensuring timely delivery of features and enhancements.
Drive product initiatives from discovery through launch and post-launch optimization.
Balance business objectives, customer needs, and technical considerations to maximize product value.
Conduct user research, gather customer feedback, and analyze market trends to inform product decisions and identify new opportunities.
Develop a deep understanding of customer pain points and business needs to guide roadmap priorities.
Translate business requirements into detailed product requirements and user stories for design and engineering teams.
Create and maintain clear product documentation to support development, testing, and release activities.
Own and prioritize the product backlog, making tradeoff decisions that balance customer, operational, and business objectives.
Continuously refine priorities based on customer feedback, business goals, technical constraints, and market opportunities.
Partner closely with Engineering, UX/UI Design, Marketing, Operations, and Customer Success teams to ensure successful product development and launch execution.
Facilitate alignment across stakeholders and drive decision-making throughout the product lifecycle.
Support product testing, quality assurance activities, and post-launch analysis to ensure product quality and performance expectations are met.
Leverage data and analytics to evaluate product success and identify areas for improvement.
Assist in preparing product documentation, training materials, release communications, and internal enablement resources.
Support successful product launches and adoption initiatives.
Creates and manages product roadmaps.
Works with Marketing to determine advertising strategy for products.
Analyzes metrics and measures product performance.
Manages larger projects that may consist of more than one development team.
Works with platform development vendors to provide technical management.
Owns the delivery of platform and services.
Manages product strategy and feature/capability set for business solutions.

Requirements

5+ years of product management experience, preferably within B2B SaaS, insurance technology, fintexch, or related digital platforms.
Proven experience launching and enhancing commercial products or product features.
Strong communication, collaboration, and stakeholder management skills.
Experience working within Agile product development environments using tools such as Azure DevOps (ADO), Jira, Aha!, or similar platforms.
Strong analytical and problem-solving capabilities with the ability to leverage data to drive decision-making.
Technical aptitude and the ability to effectively collaborate with software engineering teams.
Demonstrated ability to thrive in a fast-paced, evolving environment with shifting priorities.
Experience within the insurance industry, fintech, or InsurTech environments.
Pet health or pet insurance experience is a bonus.
Experience supporting digital transformation initiatives and modern platform development.
Works independently on complex projects and cross-functional initiatives to address business and technical challenges.
Escalates only the most significant strategic issues.
Provides guidance and assistance to entry level professionals and/or support employees.

Skills

Product management
B2B SaaS
Insurance technology
Fintech
Agile product development
Azure DevOps (ADO)
Jira
Aha!
Analytical skills
Problem-solving
Data analysis
Technical aptitude
Collaboration
Stakeholder management
Communication

Experience Level

Senior

Education Level

Bachelor's degree or equivalent combination of education and relevant work experience

Salary/Compensations

$112,522– $140,653 per year

Benefits

Comprehensive full medical, dental and vision Insurance
Basic Life Insurance at no cost to the employee
Company paid short-term and long-term disability
12 weeks of 100% paid Parental Leave
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Retirement savings plan
Personal Paid Time Off
Paid holidays and company-wide Wellness Day off
Paid time off to volunteer at nonprofit organizations
Pet friendly office environment
Commuter Benefits
Group Pet Insurance
On the job training and skills development
Employee Assistance Program (EAP)

About the Company

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets.
As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents.
Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.