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About the Role

The Commercial Operations Coordinator provides day-to-day operational and administrative support to the Sales and commercial teams. This role helps ensure sales processes, systems, reporting, and resources are effectively maintained, enabling the Sales team to operate efficiently and remain focused on customer and business priorities. Working collaboratively with Sales, Marketing, Customer Service, and other internal teams, the Coordinator supports sales reporting, CRM administration, sales tools and resources, commercial initiatives, and marketing activities while helping maintain accurate and timely information across the organization.

Responsibilities

Provide day-to-day administrative support to the Sales team.
Assist with sales-related requests and coordinate appropriate follow-up with internal departments.
Coordinate sales meetings, including preparation of agendas, presentations, reports, and supporting materials.
Support the coordination of customer programs, sales initiatives, promotions, and other commercial activities.
Assist with sales onboarding by coordinating access to appropriate tools, systems, resources, and training materials.
Provide backup support to the Trial & Evaluation (T&E) process for the Sales team.
Support the Samples and marketing material processes directly.
Identify opportunities to improve the organization and efficiency of sales support processes.
Support special projects and departmental initiatives as required.
Support consistent CRM use and adherence to established data standards and sales processes.
Review sales data for accuracy and completeness and coordinate corrections or updates as required.
Support Sales leadership with reporting requirements for meetings, quarterly business reviews, forecasting, and planning activities.
Maintain sales distribution lists, territory information, and other commercial databases as required.
Support the maintenance of accurate product-related information within the ERP and other tools.
Support the product set up process with the appropriate departments.
Coordinate and maintain sales tools, presentations, product information, customer-facing materials, and other sales enablement resources.
Coordinate the distribution of product updates, sales communications, marketing materials, and other relevant information to the Sales team.
Assist with the coordination and rollout of new products, sales programs, promotions, and other commercial initiatives.
Collaborate with internal stakeholders to ensure sales resources and product information remain accurate and up to date.
Support the development and maintenance of the online product education platform to facilitate ongoing learning for the Sales and Marketing teams.
Assist with the coordination and execution of marketing campaigns, promotions, product launches, and customer communications.
Support the development, organization, and distribution of marketing collateral and promotional materials.
Coordinate conferences, trade shows, customer events, promotional materials, event supplies, and related logistics.
Support the collection and review of product and market information to help identify trends and commercial opportunities.
Support communication with GPO’s regarding supply chain disruption.

Requirements

College Diploma in Business, Marketing or equivalent.
One (1) to three (3) years’ experience in a similar marketing role.
Experience in the Healthcare, Life-Sciences, or Med-Tech industry is preferred.
Fluent in English both written and oral.
Ability to lift up to 50lbs (25kg).
Ability to travel.

Skills

Strong skills in Microsoft Office applications – Word, Excel, PowerPoint and Outlook
Works well independently
Strong interpersonal skills
Proactive and resourceful with a willingness to take initiative and follow through on responsibilities.
Strong organizational and coordination skills with the ability to manage multiple priorities.
High attention to detail and commitment to maintaining accurate information.
Strong written and verbal communication skills.

Location

London Facility

Work Type

Office Setting
Full-time

Experience Level

1-3 years

Education Level

College Diploma

Benefits

Challenging careers that provide the opportunity to learn constantly
Clear, consistent, and demonstrated values
A positive and motivating Corporate Culture
Encouraged Professional Development
Employee Recognition for Milestone Anniversaries
Regular Performance Appraisals
Regular Salary Reviews
Paid Sick Days
3 weeks paid vacation to start
Comprehensive Group Family Benefits including: Health and Dental Benefits, Pension Plan, Life Insurance, Employee Assistance Plan, Disability Insurance, Out of Country Insurance Coverage

About the Company

Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market.
With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.
Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario.
For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff.
We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

Equal Opportunity

Trudell Healthcare Solutions is committed to providing fair and equitable compensation opportunities to all teammates.
The range displayed on each job posting reflects the target for new hire salaries for the advertised position.
Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location.
Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role.
As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.
As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications.
All final hiring decisions are made by our recruitment team.
Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive.
If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know.