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About the Role
The Repairs Manager - Awaab’s Law will support the operational delivery of Camden’s response to hazards that fall within the scope of Awaab’s Law. The role will help ensure that cases are progressed from initial referral and triage through inspection, make-safe action, remedial works, resident updates and closure, with clear records showing that statutory and internal timescales have been met.
Responsibilities
- Support the operational delivery of Camden’s response to hazards within Awaab’s Law.
- Ensure cases are progressed from referral and triage through inspection, make-safe action, remedial works, resident updates, and closure.
- Maintain clear records demonstrating adherence to statutory and internal timescales.
- Combine technical repairs knowledge with practical supervision of trade staff.
- Work closely with planners, repair operatives, surveyors, specialist teams, and contractors.
- Support a safe, timely, and consistent service for residents.
- Coordinate day-to-day activity, check quality, and escalate risks.
- Conduct inspections and assess quality.
- Produce clear records.
- Communicate effectively with colleagues, contractors, and residents, including vulnerable individuals.
- Travel across the borough to attend inspections and support operational delivery.
Requirements
- Strong background in repairs, maintenance, or housing property services.
- Technical knowledge and practical experience to deliver Camden’s response to Awaab’s Law.
- Understanding of responsive repairs.
- Ability to identify and manage issues such as damp, mould, leaks, ventilation problems, and other housing defects.
- Organised, proactive, and able to coordinate multiple priorities in a fast-paced environment.
- Experience supervising trade operatives or coordinating repair activities.
- Ensure work is completed safely, to a high standard, and within required timescales.
- Good understanding of health and safety, quality assurance, and accurate record keeping in regulated services.
- Strong IT skills and ability to use repairs and case management systems.
- Commitment to providing a responsive, resident-focused service.
- Willingness and ability to travel across the borough.
- Basic DBS check required.
- Must write applications themselves, avoiding AI-generated content.
Skills
- Repairs
- Maintenance
- Housing property services
- Technical repairs knowledge
- Practical supervision
- Coordination
- Health and safety
- Quality assurance
- Record keeping
- IT skills
- Repairs systems
- Case management systems
- Communication
Location
- Holmes Road Depot, NW5 3AP
Work Type
- Fixed Term
- Full Time
Experience Level
- Experience supervising trade operatives or coordinating repair activities
- Strong background in repairs, maintenance or housing property services
Education Level
- Recognised trade qualification or hands-on experience
Salary/Compensations
- £52,205 - £59,484
Benefits
- 27 days annual leave (+ bank holidays)
- Family leave
- Loan schemes
- Access to staff networks
- Pensions scheme
About the Company
- Camden is changing on the inside to make life better for everyone.
- Residents and communities are at the heart of everything they do.
- They are making radical social change a reality, so that nobody gets left behind.
Equal Opportunity
- Welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience.
- Committed to providing the support, adjustments and flexibility people need to succeed.
- Recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.