Medical Assistant - Primary Care/Pediatric Office
UNITED CEREBRAL PALSY ASSOCIATION OF THE NORTH COUNTRY · NY, US
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About the Role
Make a difference every day as part of a team that puts patients first. As a Medical Assistant with Community Health Center of the North Country, you’ll play an important role in providing accessible, high-quality, patient-centered care to people in our community. You’ll work closely with providers and other members of the care team, build relationships with patients, and help make sure each visit is as smooth and positive as possible.
Responsibilities
- Provide hands-on support to patients and providers, including welcoming patients, assisting with visit preparation, and updating health information.
- Take vital signs and other measurements, and share important information with the provider.
- Collect laboratory specimens and perform point-of-care testing.
- Assist providers with exams and procedures within the scope of practice.
- Maintain cleanliness and organization of exam rooms.
- Help patients navigate referrals, services, and resources to support their health and well-being.
- Provide information and assistance to help patients feel informed and supported.
- Assist with chart preparation and administrative tasks to ensure efficient visits.
- Answer calls and respond to patient questions with patience, professionalism, and courtesy.
- Maintain accurate and up-to-date patient demographic, insurance, and health information.
- Document patient care accurately in the electronic health record.
- Protect patient privacy and adhere to HIPAA and other confidentiality requirements.
- Follow health center procedures and safety and infection control standards.
- Participate in team huddles, staff meetings, and quality improvement activities.
- Build positive relationships with patients and coworkers, treating everyone with respect.
- Seek opportunities to learn, grow, and contribute to improved care delivery.
- Perform other duties as assigned by supervisor or Health Center management.
Requirements
- High school diploma, GED, or Medical Assistant certification.
- One year of patient care experience preferred.
- Knowledge of medical terminology and HIPAA requirements.
- Strong organizational and computer skills.
- Professionalism, good judgment, and the ability to maintain confidentiality.
- Ability to work effectively and respectfully as part of a team.
- Ability to stand and walk for extended periods and lift or carry up to 25 pounds.
- Ability to safely assist and support patients as needed.
- Ability to work safely in a clinical environment with exposure to infectious diseases, blood and airborne pathogens, and other clinical conditions.
Skills
- Medical terminology
- HIPAA requirements
- Organizational skills
- Computer skills
- Teamwork
- Communication
Work Type
- Weekdays-only schedule
Experience Level
- One year of patient care experience preferred
Education Level
- High school diploma
- GED
- Medical Assistant certification
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Employer-paid life insurance
- Short-term disability coverage
- Long-term disability coverage
- 401(k) retirement plan with employer contribution
- Paid vacation
- Paid sick time
- Paid personal time
- Paid holidays
- Flexible spending accounts
- Tuition assistance
- Professional development opportunities
- Opportunities for career growth
About the Company
- At CHCNC, you’ll do more than support a provider. You’ll be part of a team that considers the whole person and works together to help patients access the care and resources they need. If you’re someone who enjoys working with people, staying busy, and knowing that your work makes a difference, you’ll find plenty of opportunities to make an impact here.