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About the Role

Provide intensive, individually tailored and strength-based case planning services to high risk families referred through Erie County Department of Social Services during non-traditional hours, including weekends and evenings.

Responsibilities

Engage families in-home face-to-face and/or phone contact for a minimum of 1 hour per day to implement and support ongoing progress of the case plan.
Assess for safety and well-being of all family members through face-to-face and phone contact.
Address any immediate safety or elevated risk concerns identified during contact.
Ensure accurate, thorough, and timely completion and submission of progress notes detailing families' identified goals and outcomes related to safety, permanency, and well-being within 48 hours of contact.
Support the use of effective, culturally competent, trauma-informed techniques and interventions with parents/caretakers and children/youth to enhance family safety, permanency, and overall well-being.
Provide crisis support to families and communicate with agency staff as needed.
Occasionally provide transportation of children and families.
Actively participate in required meetings and training opportunities.
Perform other duties as assigned.

Requirements

Must have excellent communication and customer service skills.
Ability to multi-task and be detail-oriented.
Ability to work independently and be an enthusiastic team player.
Ability to work effectively with clients, staff, families, and community contacts.
Ability to work non-traditional hours, including weekends and evenings.
Valid New York State driver's license and adequate auto insurance.

Skills

Communication
Customer service
Multi-tasking
Detail-oriented
Independent work
Teamwork
Effective client interaction
Effective staff interaction
Effective family interaction
Effective community contact interaction
Culturally competent techniques
Trauma-informed techniques

Location

Erie County

Work Type

Per diem
Non-traditional hours
Weekend work
Evening work

Experience Level

1 year experience with Master's Degree
4 years experience with Bachelor's Degree

Education Level

Bachelor's Degree in a human services related field
Master's Degree in a human services related field

Salary/Compensations

$21.00 per hour

Benefits

Flexible working options
Remote working options
Wellness programs
Healthy lifestyle incentives
Employee assistance programs

About the Company

Gateway Longview’s Behavioral Health & Preventive Services programs support children and youth ages birth-21 years struggling with behavioral, social, and emotional challenges.
Gateway Longview is committed to championing the principles of anti-racism, justice, and equity.
Gateway Longview welcomes prospective employees from diverse cultures and backgrounds.
Gateway Longview aims to have a leadership and workforce that is reflective of the communities they work in partnership with.
Gateway Longview has a strong investment in developing future leaders through trainings, advancement opportunities, and a formal leadership pipeline.

Equal Opportunity

Gateway Longview is an equal opportunity employer.
An EEO/AA Agency
We strongly encourage those who are passionate about fostering a diverse, inclusive and equitable human service organization to apply.