Manager, Organisational Capability & Performance
Department of Communities and Justice · AU
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About the Role
Leads Legal Aid NSW’s enterprise approach to organisational capability, leadership development, performance, and respectful workplace practice. Shapes strategies, frameworks, and services to strengthen leadership effectiveness, build workforce capability, support high performance, and foster a respectful and inclusive workplace culture. Partners with senior leaders to identify capability priorities, address risks, and implement interventions. Provides leadership and governance of the Respectful Workplace Support service.
Responsibilities
- Lead and implement Legal Aid NSW’s enterprise organisational capability strategy across learning, leadership development, performance and workplace behaviour.
- Design, govern and continuously improve organisational capability, leadership and performance frameworks, programs and service standards.
- Provide strategic leadership of the Respectful Workplace Support service, including prevention initiatives, governance arrangements and escalation pathways.
- Strengthen manager capability through initiatives that support effective performance management, behavioural leadership, conflict resolution, early intervention and respectful workplace practices.
- Use workforce data, behavioural trends, service insights and performance metrics to identify organisational risks and inform evidence-based interventions.
- Lead and develop a multidisciplinary team while providing expert advice to senior leaders on capability development, leadership effectiveness, workplace behaviour and organisational culture.
Requirements
- Hold Australian or NZ citizenship, Australian Permanent Residency
- Undertake relevant pre-employment checks such as Criminal Record Check and Conduct Service Check
- Possess Tertiary qualifications in Human Resources, Organisational Development, Learning and Development, Psychology, Business or a related discipline or equivalent relevant experience.
- Willingness to travel to regional and metropolitan offices as required.
Skills
- Strategic thinking
- Practical implementation
- Data analysis
- Leadership
- Performance management
- Workplace behaviour
- Organisational culture
Location
- Haymarket
Work Type
- Ongoing full-time
Experience Level
- Experienced and credible people leader
Education Level
- Tertiary qualifications in Human Resources, Organisational Development, Learning and Development, Psychology, Business or a related discipline or equivalent relevant experience.
Salary/Compensations
- $154,231.00 - $178,369.00 (plus superannuation and entitlements)
Benefits
- Flexible Working
- Professional Growth opportunities
- Work Health, Safety and Wellbeing programs
About the Company
- Legal Aid NSW provides legal advice, support and representation in criminal, family and civil law.
- The organisation is modernising its People & Culture function to create a more connected and responsive service model.
- Legal Aid NSW is committed to fairness, and fosters a culture where every culture, identity, ability and voice are included and valued.
Equal Opportunity
- We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities.
- We are building a workplace where every culture, identity, ability and voice are included and valued.