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About the Role
The Manager, E-Commerce Merchandise Planning will lead the development and execution of sales planning and assortment strategies for UNIQLO Canada's Digital-Commerce platform. This role is accountable for the digital merchandising plan, including assortment curation, inventory oversight, and alignment with business objectives, to drive growth, profitability, and customer experience for the online channel.
Responsibilities
- Provide strategic leadership for end-to-end e-commerce sales planning on a weekly, monthly, and seasonal basis.
- Conduct data-driven analyses of sales performance, trends, and forecasts to identify risks and opportunities.
- Oversee and interpret e-commerce KPIs to inform strategic decision-making.
- Deliver strategic business insights and develop actionable plans to improve sales performance and profitability.
- Spearhead the development and execution of digital merchandising strategies across various online pages.
- Strategically optimize product visibility and placement based on business priorities, demand, seasonality, inventory, and market trends.
- Collaborate with site operations and marketing teams to ensure prominent online representation of key products and promotions.
- Champion improvements to customer navigation, product discoverability, and the online shopping experience.
- Collaborate with Merchandising, Planning, and Inventory Control teams to drive optimal e-commerce product assortment strategies.
- Identify sales growth opportunities and inventory risks by item, color, size, and region.
- Lead initiatives to enhance assortment availability, prioritize high-demand products, and address customer pain points.
- Recommend and implement strategies to maximize sell-through, reduce lost sales, and minimize excess inventory.
- Support EC planning initiatives informed by business objectives, competitive analysis, inventory, and customer demand.
- Evaluate promotional effectiveness and deliver post-campaign analyses.
- Identify and recommend strategic markdowns and pricing communication opportunities.
- Analyze customer behavior, search trends, VOC, product reviews, and shopping patterns to identify improvement opportunities.
- Monitor Canadian market dynamics, including weather, competitor actions, and local events, to anticipate demand shifts.
- Transform insights into merchandising, product, and communication strategies.
- Foster collaborative partnerships with EC, Merchandising, Marketing, Store Operations, Inventory Control, Global HQ, and regional teams.
- Articulate business priorities clearly to ensure alignment across stakeholders.
- Provide cross-functional support for new product launches, seasonal transitions, campaigns, and commercial initiatives.
Requirements
- Bachelor’s Degree required, preferably in Merchandising, Retail Management, Business Administration, or Finance.
- 5–7 years of progressive experience in senior merchandise planning, inventory planning, and/or allocation within a retail environment.
- Demonstrated experience managing inventory, analyzing sales performance, and supporting commercial decision-making.
- A minimum of 2 years of direct e-commerce merchandise planning experience.
- Demonstrated responsibility for planning inventory, analyzing online sales performance, forecasting demand, and optimizing product availability within a digital channel.
- Proficiency in Microsoft Office Suite, with advanced proficiency in Microsoft Excel, including data analysis tools, pivot tables, and complex formulas.
- Strong understanding of the distinct dynamics of e-commerce merchandising and inventory management.
- Solid understanding of key Retail Math concepts, including sales, gross margin, GMROI, weeks of supply, and other inventory productivity metrics.
- Demonstrated excellence in analytical and mathematical abilities, with advanced business and financial analysis skills.
- Ability to interpret complex data sets and translate insights into actionable business strategies.
- Exceptional written and verbal communication skills, with the ability to clearly present ideas and influence stakeholders at all levels.
Skills
- Merchandise Planning
- Inventory Planning
- Allocation
- Sales Performance Analysis
- Commercial Decision-Making
- E-commerce Merchandise Planning
- Demand Forecasting
- Product Availability Optimization
- Microsoft Excel
- Data Analysis
- Pivot Tables
- Complex Formulas
- E-commerce Merchandising
- Inventory Management
- Retail Math Concepts
- GMROI
- Weeks of Supply
- Analytical Skills
- Mathematical Abilities
- Business Analysis
- Financial Analysis
- Data Interpretation
- Actionable Strategy Development
- Written Communication
- Verbal Communication
- Stakeholder Influence
Location
- Toronto, ON
Work Type
- Full-time
Experience Level
- 5-7 years
- 2 years
Education Level
- Bachelor’s Degree
Salary/Compensations
- $105,000 - $121,000 CAD
About the Company
- UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world.
- UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high-quality, long-lasting, innovative clothing at an affordable price.
Equal Opportunity
- UNIQLO Canada is an equal opportunity employer.
- As an equal opportunity employer, UNIQLO Canada Inc. does not discriminate against applicants or employees because of race, ancestry, colour, religion, sex, sexual orientation, place of origin, criminal conviction, family status, gender identity or expression, Indigenous identity, marital status, mental disability, physical disability, political belief, source of income or because of any other status or condition protected by applicable law.