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About the Role
This is a two-year grant-funded, full-time position within the Community Health Department at Jericho Road Community Health Center's Doat location. The role focuses on serving Black women on Buffalo's East Side, prioritizing outreach and engagement, and providing culturally appropriate health education and support.
Responsibilities
- Serve Black women living on Buffalo’s East Side, prioritizing outreach and engagement in zip codes 14206, 14210, 14211, 14212, and 14215, in partnership with the Buffalo Center for Health Equity
- Represent JRCHC at community events, health fairs, schools, places of worship, and local businesses
- Assist staff with program evaluation through surveys, feedback collection, and quality improvement cycles
- Provide culturally appropriate health education on preconception health, prenatal care, postpartum care, breastfeeding, chronic disease management, behavioral health, and preventive health to target population
- Develop personalized care plans that include collaborative goalsetting and shared decision making
- Promote self-sufficiency in meeting short- and long-term needs and goals with patients
- Complete social determinants of health screenings and complete resource navigation
- Assist patients with care coordination, appointment scheduling, referrals, transportation navigation, and follow-up
- Facilitate connections to culturally representative doulas and community-based supports
- Support the economic and educational advancement of Black women by connecting them with resources for GED/training/educational programs, linking them to financial literacy programs, and completing referrals to home buying programs
- Work closely with JRCHC clinicians, behavioral health providers, doulas, and CHWs
- Serve as a trusted representative for participants, ensuring their voices, concerns, and preferences are heard and respected within healthcare and social service systems
- Assist with facilitation of quarterly Community Advisory Board meetings and weekly peer support groups
- Support broader maternal health equity efforts through community education, storytelling, and engagement in advocacy initiatives as appropriate
Requirements
- Lived experience in and strong ties to Buffalo’s East Side community
- Deep familiarity with local community resources, organizations, and leaders
- Demonstrated interest in maternal health, community health, and/or primary care
- Strong interpersonal, communication, and advocacy skills
- Ability to work independently and collaboratively as part of an interdisciplinary care team
- Basic computer skills, including use of office equipment, word processing, spreadsheets, EHR systems, and other software applications
- Willingness and ability to complete Community Health Worker, doula, and Certified Child Passenger Safety Technician training programs upon hire
- Prior experience working in maternal health, community health, primary care, or related community-based settings preferred
Skills
- Interpersonal skills
- Communication skills
- Advocacy skills
- Basic computer skills
- Word processing
- Spreadsheets
- EHR systems
Location
- Doat location
Work Type
- Full-time
Experience Level
- Prior experience working in maternal health, community health, primary care, or related community-based settings preferred
Salary/Compensations
- $19-20 an hour
Benefits
- Medical (single-high coverage paid in full by employer)
- HSA
- Dental
- Vision
- Employer paid life insurance benefit
- Supplemental insurances
- Tuition discounts
- Generous paid time off
- Opportunity for global travel to our three global health clinics
- Loan forgiveness for applicable positions
- Option of a flexible 40-hour workweek is possible within certain teams
About the Company
- Jericho Road Community Health Center offers the opportunity to engage in a movement far larger than any one individual.
- We believe that we can all be people with positive influence.
- We influence each other, our clients and patients, our families and communities.
- We are part of a global team that influences the health and wellbeing of communities internationally.
- Every day, Jericho Road’s mission of caring for communities and advocating for systemic health equity guides us in our collective purpose.
- We are looking for individuals who share that goal and are committed to that service.
- As a federally qualified health center (FQHC), our organization’s mission is deeply rooted in making fundamental changes in the communities we serve, advocating for social justice and meeting people where they are.
- With global clinics across the world, the impact you make will transcend borders, with opportunities to engage in meaningful work at our Sierra Leone, Goma or Nepal global clinics.
Equal Opportunity
- Jericho Road is an Equal Opportunity Employer.
- We are an inclusive organization and actively promote equity of opportunity for all.