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About the Role
The World Economic Forum is seeking an Account Associate, Japan, to support Account Managers in enhancing engagement with Partner organizations and improving partner experience. This role focuses on business engagement operations, ensuring efficient day-to-day administration with a strong emphasis on operational excellence and data quality.
Responsibilities
- Facilitate and deliver onboarding for Partners in collaboration with Account Managers, including preparing agendas, coordinating internally, preparing documents, supporting logistics, and introducing digital tools.
- Track registrations for the team, provide status overviews, support registration and logistics queries, conduct account checks, collate nominations, and schedule bilateral meetings with briefing document preparation.
- Maintain accurate account data, liaise with Business Services to address Salesforce issues, and ensure efficient deployment of digital tools.
- Manage contracts accurately and timely in compliance with policies, liaise with Finance and Accounts Receivables for billing automation, manage invoice delivery, corrections, and track overdue invoices.
- Provide operational and administrative support to the Head of the Region, manage team meeting operations, support special projects, track timelines, monitor industry developments, and advise on regional business strategy.
Requirements
- Ability to build and maintain positive relationships with partners to drive new business opportunities.
- Excellent organizational, project, and time management skills.
- Strong work ethic and high attention to detail.
- Excellent verbal, written, and presentation skills.
- Ability to engage senior stakeholders and manage expectations effectively in both Japanese and English.
- Agile team player who enjoys working in a highly collaborative, culturally diverse, fast-paced, and rapidly evolving environment.
- Deep passion for the future of business in the emerging world and its potential impact on society.
- Responsible, independent, and self-driven with a learning mindset and a positive attitude.
- Proficient in working with MS Office and Salesforce.
- Experience with other CRM tools is a plus.
- Proficiency in working with AI solutions.
- Knowledge of Chat GPT and Slack is a plus.
Skills
- Sales cycle management
- Account management
- Market research
- MS Office
- Salesforce
- CRM tools
- AI solutions
- Chat GPT
- Slack
Location
- On site (3 days per week)
Work Type
- Onsite
- Full-time
Experience Level
- 2 to 4 years of full-time experience in a business development or relationship management role
Education Level
- Bachelor’s degree (or equivalent) in Business, Economics, Management or another relevant field.
About the Company
- The World Economic Forum is the international organization for public-private cooperation, committed to improving the state of the world.
- Engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.
- A partnership organization engaging the private sector to address industry, regional and systemic issues.
- An independent and impartial organization with over 55 years of connecting leaders to make sense of global challenges and move the world forward together.