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About the Role
Connect with individuals and families through virtual appointments, answer questions, provide information about available programs, and help clients complete the necessary steps to get started.
Responsibilities
- Communicate with clients through phone and Zoom appointments
- Respond to questions and provide clear, professional assistance
- Review available options based on each client’s needs
- Guide clients through digital forms and enrollment steps
- Follow up with clients when additional assistance is needed
- Maintain organized and accurate customer records
- Participate in ongoing virtual training and coaching
Requirements
- Friendly and comfortable communicating with others
- Professional, dependable, and organized
- Able to work independently in a remote environment
- Comfortable using computers, video meetings, and online systems
- Willing to learn and complete any required licensing
- Motivated to develop new skills and grow professionally
Skills
- Customer service
- Retail
- Hospitality
- Call centers
- Sales
Location
- Remote
Work Type
- Remote
- Full-time
Experience Level
- No previous experience required
Salary/Compensations
- Performance-based compensation
- Bonus and incentive opportunities
Benefits
- Full training provided
- Flexible scheduling
- One-on-one mentorship and support
- Licensing guidance
- Qualified client opportunities
- Ongoing professional development
- Opportunities for advancement into leadership roles
About the Company
- We are currently expanding our remote team and looking for friendly, dependable individuals who enjoy helping others and providing a positive customer experience.