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About the Role
NAPA Auto Parts UK & Ireland is seeking a Parts Advisor to join their team, focusing on maintaining and expanding the local customer base within a branch operation.
Responsibilities
- Take orders over the telephone, upselling to increase invoice value.
- Conduct outbound calls to raise customer awareness and achieve higher sales.
- Build long-term rapport with local customers.
- Actively promote offers, discounts, and customer competitions.
- Limit credits and returns by ordering and sending the right parts, first time.
Requirements
- Punctual, organised, and efficient whilst working towards deadlines.
- Pro-active and enthusiastic when speaking with customers.
- Able to demonstrate empathy towards customers.
- Professional and possess excellent communication skills.
Benefits
- Exclusive discounts and cashback from 1000s of major retailers and grocers via the AAG Benefits App, including Tesco, Boots and Just Eat.
- Opportunities for career progression and bespoke training.
- Free pension advice from our standard pension provider.
- Free access to Health, Wellbeing and Financial tools.
- Potential to earn a performance based bonus, paid monthly.
- Discount on car parts.
About the Company
- NAPA Auto Parts UK & Ireland is a leading provider of high-quality parts, tools, and equipment dedicated to light vehicle (LV) mechanics and automotive enthusiasts.
- As part of the globally renowned NAPA network, which has over 6,000 locations worldwide, NAPA Auto Parts UK & Ireland brings a century of expertise along with a trusted reputation for quality, reliability, and excellence.
- With more than 260 locations across the UK and Ireland, NAPA Auto Parts supplies a comprehensive range of products sourced from top original equipment manufacturers (OEMs), OE-matched quality suppliers, and exclusive brands.
- These products are tailored to meet the needs of independent garages, motor factors, and automotive enthusiasts, helping to keep vehicles running smoothly and efficiently.
- Learn more at https://linktr.ee/napaautopartsuk_ireland.
Equal Opportunity
- Alliance Automotive Group is an equal opportunities employer.