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About the Role
The Beauty Advisor is responsible for providing outstanding customer service, building sales volumes, establishing and maintaining customer relationships, and working effectively with other team members. The role focuses on in-house training, facial consultation events, maintaining a merchandised counter, and closing retail sales. The Beauty Advisor will drive their own business using Neiman Marcus's clienteling system.
Responsibilities
- Model all Neiman Marcus Principles (Greet, Relate, Exceed, Attend and Thank)
- Achieve and exceed individual, vendor line, event, and department sales goals
- Maintain a high level of customer service by creating and developing excellent customer relationships
- Act as a liaison between Neiman Marcus and your designated Account Executive
- Utilize Neiman Marcus's online clienteling resource tool to record and maintain client information
- Provide an exceptional customer experience from approach, to application, to closing the sale and following up
- Maintain counter standards by ensuring a clean, tidy, and welcoming selling area
Requirements
- Minimum 1 year retail experience, preferably in a customer-focused, cosmetics environment
- Previously demonstrated successful sales experience, exceeding quota
- Ability to work well in a fast-paced, team-oriented environment requiring multi-tasking with minimal supervision
- Ability to learn and utilize online clienteling tools and software proprietary to Neiman Marcus
- Attention to detail, initiative, and ability to work in a positive environment
- Ability to work well with others and independently to drive business
- Sound business judgment and organizational ability
- Demonstrate professional make-up and treatment consultation and application
Skills
- Customer service
- Sales
- Clienteling
- Make-up application
- Treatment consultation
Location
- North America
Work Type
- Full-time
Experience Level
- 1 year retail experience
Salary/Compensations
- $17.00 - $25.30 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Variety of additional voluntary benefits (critical illness, hospital and accident insurance)
- Employee discount
About the Company
- Neiman Marcus is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style.
- Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service.
- Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all-channel shopping.
- Neiman Marcus is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
- Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
- Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Equal Opportunity
- Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.