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About the Role

Lead a team of managers, consultants, and project managers to deliver implementations for new and existing customers. Own the practice, focusing on delivery quality, customer adoption, team utilization, and revenue. Establish standards by building methods, policies, and quality controls for consistent delivery.

Responsibilities

Lead a team of managers, consultants, and project managers.
Deliver implementations for new and existing customers.
Own the professional services practice, including delivery quality, customer adoption, team utilization, and revenue.
Set standards by building methods, policies, and quality controls.
Manage multi-region or offshore delivery teams.
Exposure to presales, account growth, or managed services.

Requirements

Track record leading professional services or implementation teams at an enterprise software vendor.
Experience managing managers.
Experience running a team that bills.
Ownership of commercial targets: revenue, margin, utilization, forecasting.
Technical or hands-on implementation background.
Experience with multi-region or offshore delivery teams.

Skills

Implementation
Professional Services Management
Team Leadership
Customer Satisfaction
Revenue Management
Margin Management
Utilization Management
Forecasting
Presales
Account Growth
Managed Services
Finance Software
ERP Software
Accounting Software

Location

Multiple regions

Work Type

Full-time

Experience Level

Director

About the Company

Global SaaS leader in finance automation.
Used by thousands of finance teams worldwide.
Clear growth plan.