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About the Role

Strategically and effectively supervising the team, ensuring they are developed, have direction, and are provided with meaningful feedback. Responsible for the day-to-day operation of specific areas in the tray set-up department and liaising with other departments to achieve daily targets. Adapting to tight schedules and fast-paced, changing requirements while delivering results as per customer specifications. Acting as a role model to ensure exceptional quality is delivered on time with maximum efficiency.

Responsibilities

Supervising the team, ensuring development, direction, and feedback.
Managing day-to-day operations of specific areas in the tray set-up department.
Liaising with other departments to achieve daily targets.
Adapting to tight schedules and fast-paced, changing requirements.
Delivering results as per customer specifications and schedules.
Acting as a role model to ensure exceptional quality is delivered on time with maximum efficiency.
Ensuring operations adhere to all SOPs, Critical Control Points, Health and Safety, Food safety, and legal requirements.
Ensuring compliance with unannounced audits.
Defining systems of working to ensure product quality, resolve problems, and instigate continuous improvement.
Providing reports on productivity and performance indicators to management.
Building and maintaining excellent working relationships with section supervisors.
Providing a positive and professional service to elevate the company reputation.
Proactively managing team performance, providing development and succession planning.
Taking steps to improve own skills and knowledge in technical and leadership aspects.
Training staff for the shift and maintaining records of re-trainings.
Reporting staff non-compliance with department standard operating procedures to managers.
Exceeding department targets and expectations while maintaining team collectiveness and culture.
Maintaining good working relationships with all company family members.
Managing labor within the allocated budget.
Providing precise and accurate reporting to Department Managers.
Taking responsibility for actions, supporting the team, and celebrating successes.

Requirements

Confidence in leading a team.
Willingness to do what is needed to give partners the best service.
Problem-solving mentality.
Ability to be a positive change champion.
Identifying key impact areas and priorities.
Supporting change programs and strategies.
Meticulous attention to detail.
Data-driven with the ability to influence and educate.
Building strong relationships with colleagues.
Mentoring and motivating team members.
Creating a team spirit.
Encouraging team members to be at their best.
Flexibility in thinking.
Making decisions efficiently.
Handling change.
Ensuring all actions are right for the company.
Great understanding and working knowledge of the whole unit.
Expertise in delivering practical actions for unit improvement with a hands-on approach.
Previous experience in a similar role.
Experience within a fresh food industry related sector.

Skills

Leadership
Team Development
Operational Management
Interdepartmental Liaison
Adaptability
Problem Solving
Quality Assurance
Efficiency Improvement
SOP Adherence
Health and Safety Compliance
Food Safety Compliance
Reporting
Relationship Building
Performance Management
Mentoring
Training
Budget Management
Strategic Thinking
Change Management
Attention to Detail
Data Analysis
Influence
Education
Team Motivation
Decision Making

Location

On-site

Work Type

Full-time

Experience Level

Previous experience in a similar role
Experience within a fresh food industry related sector

Salary/Compensations

Competitive salary

Benefits

Refer a Friend Scheme
On-Site Free Meals
In-house training opportunities
Genuine career development opportunities, both nationally and internationally

About the Company

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated.
Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers.
We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
A business where you can have a real impact, we’re not afraid of new ideas!
The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.

Equal Opportunity

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.