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About the Role
Senior Fraud Advisors are responsible for delivering fraud and corruption advice and assessments across Service NSW divisions, products, and projects. The Fraud Advisory team provides fraud and corruption subject matter expertise and advice to support teams across Service NSW in managing risks effectively, particularly in relation to financial and identity fraud. The role contributes to strategic priorities and transformation initiatives that strengthen fraud and corruption risk awareness, maturity, capability, and culture across the agency.
Responsibilities
- Deliver fraud and corruption advice and assessments across Service NSW divisions, products, and projects.
- Provide fraud and corruption subject matter expertise and advice.
- Develop and implement fraud and corruption prevention frameworks.
- Provide practical advice and fraud risk assessments.
- Recommend effective controls and support reporting through proactive reviews, control assurance testing, involvement in project initiatives, and data-informed decision-making.
- Contribute to driving strategic priorities and transformation across the agency to improve fraud and corruption awareness, maturity, capability, and cultural uplift.
- Provide detailed fraud and corruption advice.
- Lead activities such as proactive fraud and corruption risk assessments.
- Lead fraud advice by-design for new initiatives.
- Lead control assurance testing.
- Support and coach fraud advisors.
- Co-develop and deliver fraud and corruption training and awareness activities.
- Support the Manager of Fraud Advisory and the Director to meet reporting requirements.
- Brief the Service NSW Executive.
Requirements
- Experience in fraud and corruption risk and control, or equivalent experience in compliance, regulatory, legal, information governance, or related risk environments.
- Experience providing fraud and corruption or risk subject matter advice.
- Working understanding of fraud and corruption risks, controls, and risk management principles.
- Ability to build strong relationships and work effectively in an agile, fast-paced, and collaborative environment.
- Ability to communicate complex information clearly and in plain English through written reports, presentations, and stakeholder discussions.
- Ability to work independently, exercise sound judgment, and deliver high-quality work.
- Ability to solve complex problems and influence stakeholders by recommending proportionate fraud controls.
- Appointment and ongoing assignment are subject to satisfactory participation in mandatory pre-employment and ongoing probity screening.
- Undertake a satisfactory Criminal Record Check.
Skills
- Expertise and practical experience in identity-related fraud.
- Strong analytical and collaborative skills.
- Proficiency in the Microsoft 365 suite.
- Experience using Miro or similar visual collaboration and presentation tools.
Location
- Sydney (Haymarket)
- Sydney (Parramatta)
- Gosford
Work Type
- Full-time
- Ongoing
- Hybrid working
Experience Level
- Senior
Education Level
- Relevant tertiary qualifications or professional credentials in areas such as fraud examination, risk management, law, or governance are desirable.
Salary/Compensations
- Service NSW Grade 9/10 salary package starts from $134,626 plus employer's contribution to superannuation and annual leave loading.
Benefits
- Employer's contribution to superannuation
- Annual leave loading
About the Company
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW.
- We are focused on delivering excellent customer service, digital transformation, and regulatory reform.
- Come join us and influence the future of our great state.
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
Equal Opportunity
- We provide adjustments to the recruitment process for candidates, including individuals with disability.