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About the Role
Tide is seeking a Director of Engineering to lead the engineering organization for KYX (KYC and KYB). This role is crucial for shaping how quickly and effectively members onboard, enabling confident scaling into new markets, and leveraging applied AI for a competitive advantage in a regulated environment. You will be responsible for engineering strategy, organization, and execution across identity, access, due diligence, and risk scoring.
Responsibilities
- Own the engineering strategy and organization for KYX, covering identity, access, due diligence, continuous monitoring, and risk scoring.
- Lead engineering across backend, frontend, data science, and ML engineering distributed across multiple global locations.
- Own KYX Scoring & ML as a shared capability, managing the model lifecycle from development to production monitoring.
- Scale agentic AI in regulated workflows, ensuring governance, evaluation, and human oversight.
- Collaborate with KYX Ops, KYX Policy, Second Line of Defence, Product, and IAM teams.
- Deliver measurable outcomes such as higher automated decisioning rates, improved due diligence quality, and reduced KYX cost per member.
- Build solutions once, deploy globally, and isolate market-specific logic.
Requirements
- Experience leading engineering organizations in identity, onboarding, fraud, financial crime, or another regulated decisioning domain.
- Strong track record of translating platform investment into measurable outcomes (conversion, due diligence quality, unit economics, workflow automation).
- Experience taking machine learning from development into production at scale and owning model performance.
- Experience operating in a regulated environment, collaborating with Ops, Policy, and second line risk and compliance functions.
- Strong judgment in organization design, delivery, platform strategy, data architecture, and technical quality.
- Ability to lead distributed teams across multiple markets and unify separate engineering lines.
- Experience deploying AI or agentic systems within regulated workflows, with a clear view on governance, evaluation, and human oversight (bonus).
Location
- Central London
- Sofia, Bulgaria
- Serbia
- Romania
- Lithuania
- Hyderabad
- Gurugram
- New Delhi
- Berlin
- Paris
- Luxembourg
Work Type
- Remote
- Hybrid
- Work Outside the Office (WOO)
Salary/Compensations
- Competitive salary and share options
Benefits
- Generous annual leave
- Maternity, paternity, and adoption leave
- Sabbatical options (unpaid and paid)
- Public health insurance plan
- Public pension scheme
- DeutschlandTicket via Spendit
- Urban Sports Club Membership
- Mental Wellbeing support (therapy, courses, meditations, workshops)
- Volunteering & Development Days
- Learning & Development budget
- Work from abroad for up to 90 days annually
- Contribution towards home office setup
- Keep your old laptop and get a new one upon replacement
About the Company
- Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions like invoicing and accounting.
- Tide is transforming the small business banking market and supports over 2 million members globally across the UK, India, Germany, and France.
- Tide uses advanced technology and data-driven decisions to serve its mission.
- Tide has raised over $300 million in funding and has over 2,800 employees globally.
- Tide has received Great Place to Work certification for three consecutive years and was recognized among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026.
Equal Opportunity
- At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
- We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
- At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.