EXPERIENCED TAX PREPARATION MANAGER - JACKSON HEWITT AT WALMART KIOSK
Jackson Hewitt - 1925 · NJ, US
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About the Role
We are looking for an outgoing, confident professional Manager who can engage Walmart shoppers, explain our services, and convert conversations into appointments and loyal clients. Situated within Walmart, you will have the opportunity to tap into a vast customer base and handle a larger book of business, with the potential to earn salary plus higher bonuses based on performance.
Responsibilities
- Lead daily kiosk operations and help your team deliver welcoming, professional services
- Proactively engage shoppers walking past the kiosk with a friendly, respectful approach
- Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule an appointment
- Prepare and review individual tax returns accurately, following applicable IRS requirements, and company policies
- Explain tax results clearly so clients can understand their tax returns and feel confident in your work
- Coach team members on customer service, shopper engagement, and appointment conversion
- Follow up with interested prospects within one day and contact returning clients on daily basis
- Take ownership of appointment calendar, completed tax returns, and client retention goals
- Protect client information and maintain an organized, professional kiosk
- Attend weekly meetings with Walmart Employees
- Complete Jackson Hewitt tax preparation training, and demonstrate a willingness to learn
Requirements
- Demonstrate advance computer skills
Skills
- People Friendly
- Customer Service
- Shopper Engagement
- Appointment Conversion
- Tax Preparation
- Computer Skills
Location
- Walmart
Work Type
- Full Time
- Mon to Fri - 10am to 6pm
Experience Level
- Manager
Salary/Compensations
- Competitive salary
- Opportunity to earn unlimited bonuses
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Employee discounts
- Corporate discount program
- Jackson Hewitt Tax preparation training
- Continuing tax education
About the Company
- Jackson Hewitt is a tax service provider.