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Tailor your resume to this Experienced Tax Preparer - Walmart Kiosk - 3 locations role.
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Tailor your resume to this Experienced Tax Preparer - Walmart Kiosk - 3 locations role.
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About the Role
Calling all Experienced Tax Preparers! Join our team for an exciting opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working!
Responsibilities
- Lead daily kiosk operations, check supplies, and distribute Jackson Hewitt flyers to shoppers.
- Proactively engage shoppers with a friendly, respectful approach.
- Explain Jackson Hewitt's services, answer questions, and invite prospective clients to schedule appointments.
- Prepare and review individual tax returns accurately, following IRS requirements and company policies.
- Explain tax results clearly so clients can understand their tax returns.
- Coach team members on customer service, shopper engagement, and appointment conversion.
- Follow up with interested prospects and contact returning clients.
- Take ownership of appointment calendar, completed tax returns, and client retention goals.
- Protect client information and maintain an organized, professional kiosk.
- Attend weekly meetings with Walmart Employees (with approval from Walmart Manager).
- Inform Walmart Employees about the 33% discount from Jackson Hewitt Tax Service during meetings.
- Complete Jackson Hewitt tax preparation training and demonstrate a willingness to learn.
- Demonstrate advanced computer skills.
Requirements
- 2+ seasons of previous experience completing individual tax returns.
- Passion for engaging with passing Walmart shoppers and converting conversations into appointments.
- Availability for required schedule, including evenings and weekends.
- Ability to obtain your PTIN number from the IRS.
- Previous tax office experience, retail sales, or customer acquisition is strongly preferred.
- Excellent computer skills.
- Willingness to learn.
- Experience in customer relations, customer service, engaging customers, and providing answers to their questions.
Skills
- Tax preparation
- Customer service
- Sales
- Computer skills
Work Type
- Flexible schedules
Experience Level
- Experienced
Education Level
- Free tax preparation training
- Free continuing tax education
Salary/Compensations
- Competitive salary
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Employee discounts
- Discounted tax return for you (terms apply)
About the Company
- Work in a fast-paced, innovative culture with an open and collaborative environment.