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About the Role

An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts like an owner, working collaboratively with key partners while fostering an environment of continual growth and development.

Responsibilities

Drives a service culture through experiences that are engaging, efficient and personalized.
Acts as a brand representative reflective of the company values and partners with the Visual Merchandising Manager on the creation of an engaging visual experience.
Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer.
Actively participates as the floor service leader by driving engagement in each zone through elevated communication.
Facilitates a thorough and thoughtful onboarding for new hires and fosters an environment of continual development.
Supports the Store Manager in recruiting, hiring, and retaining a diverse and engaged team.
Supports the store management team by participating in daily opening/closing office procedures and other operational tasks.
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards.
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures.
Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives.
Stays current and follows through to ensure important company information reaches all levels of the team.
Provides insights related to the customer experience and communicates feedback to Visual Merchandising Manager and Store Manager.
Embraces a culture of development by protecting time to discuss personal growth with direct reports.

Requirements

Passion for UO brand
2+ years store leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Eagerness to learn and grow within the organization
Qualified applicants with criminal histories will be considered for employment in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Location

80 Powell St, San Francisco, California, 94102 United States

Work Type

Full-time

Experience Level

2+ years store leadership experience

Salary/Compensations

USD $27.36 - USD $27.36 /Hr.

Benefits

Medical
Dental
Vision
PTO
Generous employee discounts
Retirement savings

About the Company

URBN celebrates diversity and is committed to creating an inclusive environment for all employees.

Equal Opportunity

We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law.
We believe strongly in fostering a safe, fair and respectful work environment.
To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.