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About the Role
This role will see you provide accurate information to Business Support to align contracts to identified variations. In addition, you will use your experience to help retain and grow our Key Accounts portfolio.
Responsibilities
- Maintain monthly and quarterly reports for Key Account clients to align with contractual obligations
- Liaise with Key Account Customer as required to clarify reactive work order requests
- Provide a high level of support and develop positive relationships with Newcastle Key Account Manager
- Take variation data from Key Account meetings and compare current service covers and prepare action points to reflect what has been agreed
- Process leads from technicians for key account premises
- Prepare content for quotes
- Contribute to an environment that helps to develop the relationship and business flow between Operations, Key Accounts and Business Support functions
- Presentation of variance to Key Account Manager to liaise with customer for sign off
Requirements
- The successful candidate must be able to pass a Pre-employment medical, drug and alcohol screen as well as police and reference checks
Skills
- Business and Service Industry Knowledge (Preferred)
- Good knowledge and skills in Microsoft Office Suite Products, Excel and PowerPoint essential
- Excellent organisation and time management skills
- Excellent communication skills, both verbal and written
- Ability to deal with issues promptly and equitably
- Ability to work in a team and autonomously
- Ability to multi-task in a fast paced environment
Location
- Sydney
Work Type
- Permanent Full Time
Experience Level
- Minimum 1 year experience in a similar role (Preferred)
About the Company
- At Rentokil Initial, we are proud to be the global expert in pest, hygiene, and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.
- From washrooms to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.
- In Australia, we operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.