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About the Role

The Public Programs Manager supports the Director of Public Programs and Engagement in developing, implementing, and evaluating public programs for diverse audiences. This role is responsible for team-level project management, coordinating workflows, managing budgets, and documenting program outcomes. The position also involves research, maintaining the public programs calendar, partnering with other departments on logistics and visitor experience, and acting as a liaison with community organizations.

Responsibilities

Support the Director of Public Programs and Engagement in developing, implementing, and evaluating a range of public programs for diverse audiences.
Responsible for team-level project management of public programs, ensuring project deadlines are communicated and successfully met.
Manage existing and new production workflows for public programs, including coordinating project meetings and reviewing spending against budgets, tasks, and timelines with all relevant stakeholders.
Document and evaluate programs and initiatives, analyzing and communicating evaluation outcomes with the Director.
Undertake research for programs, including gathering background information about artists, performers, and potential community partners.
Maintain the public programs calendar and work with colleagues to support the visitor experience and promote all programs and events.
Partner with Guest Experience and Volunteer Programs staff to develop event logistics, volunteer assignments, and guest engagement.
Coordinate and improve pre-event, onsite, and post-event operations to analyze program impact and the visitor journey.
Work closely with colleagues in Development on sponsorships, grant writing, and reporting.
Build trusting relationships across museum departments and with internal partners.
Write program descriptions, program notes, and program introductions, and check cross-museum outreach for programmatic accuracy.
Act as the liaison between the museum and local community organizations and partners.
Perform other duties as required.

Requirements

Bachelor’s degree in art history, art education, arts management, education, or other related field, with demonstrable interest in Asian and Asian American art desired, or equivalent related experience.
3–4 years’ full-time or equivalent experience producing public programs in a museum or cultural setting.
Demonstrated event production and program management skills and experience, and experience managing the development of community-based programs.
Existing connections with San Francisco Bay Area community stakeholders, visual artists, performing artists, and/or other cultural community stakeholders preferred.
Knowledge of or experience with Asian and/or Asian American art and culture.
Experience designing, supporting, and evaluating visitor experiences across the full guest journey, including program outreach, registration, accessibility, customer service, and program engagement.
Proven track record of successful program/project management, effective leadership, and staff supervision.
Experience working across multiple digital engagement and project management platforms.
Exceptional interpersonal skills and a positive, flexible demeanor.
Strong oral and written communication skills.
Superior attention to detail, organizational skills, and ability to multi-task.
Experience training, supervising, and collaborating with volunteers and frontline event staff.
Ability to work both independently and collaboratively.
Successful audience development, program evaluation, and grant writing.
Proficiency in Microsoft Office (PowerPoint, Publisher and Excel, Word) and facility for learning other standard office and project management software programs.

Skills

Project management
Event production
Program management
Community-based program development
Visitor experience design
Program outreach
Registration
Accessibility
Customer service
Program engagement
Leadership
Staff supervision
Digital engagement platforms
Interpersonal skills
Oral communication
Written communication
Attention to detail
Organizational skills
Multi-tasking
Volunteer training
Frontline event staff collaboration
Audience development
Program evaluation
Grant writing
Microsoft Office Suite (PowerPoint, Publisher, Excel, Word)
Project management software

Location

San Francisco Bay Area

Work Type

Full-time
Hybrid schedule
Onsite
Remote

Experience Level

3-4 years of experience

Education Level

Bachelor’s degree

Salary/Compensations

$36.7070 - $44.0860 per hour

Benefits

Medical, dental, and vision plans with flexible spending accounts
Paid time off (holidays, vacation, and sick leave)
Immediate eligibility to enroll in a voluntary retirement savings program
Group Retirement Plan available after 1 year of employment with employer match

About the Company

The Asian Art Museum is committed to ideating, building, and holding ourselves accountable for Diversity, Equity, Accessibility & Inclusion in everything we do.
We strive to foster a culture of respect, belonging and inclusivity for all employees.
Our mission is to celebrate, preserve, and promote Asian and Asian American art and cultures for local and global audiences.
We provide a dynamic forum for exchanging ideas, inviting collaboration, and fueling imagination to deepen understanding and empathy among people of all backgrounds.
Diversity of thought and experience is essential to our mission, and we are committed to recruiting, hiring, and retaining a diverse workforce.
We encourage applicants from all backgrounds to apply.

Equal Opportunity

The Asian Art Museum is an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We also consider qualified applicants with criminal histories (arrest and criminal histories) consistent with applicable federal, state, and local law.