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About the Role
The Community and Fan Experience Coordinator supports the planning and execution of LOVB Austin’s community engagement and fan experience initiatives. This role assists with community events, identifies potential community partnerships, coordinates event staffing, and supports fan-facing activations, including overseeing concourse activations during home matches to create an engaging fan experience.
Responsibilities
- Assist with the planning and execution of LOVB Austin community events, programs, and activations.
- Identify and research potential community partners, organizations, events, and engagement opportunities.
- Support outreach and coordination with community partners and other local stakeholders.
- Assist with community event logistics, including scheduling, materials, staffing, setup, and onsite execution.
- Support initiatives that increase LOVB Austin’s visibility and connection within the local community.
- Oversee concourse activations at LOVB Austin home matches.
- Coordinate with internal teams and external partners to ensure fan-facing activations are prepared and executed successfully.
- Serve as the primary point of contact for additional event staff supporting community events and concourse activations.
- Coordinate staffing needs, assignments, and onsite communication for applicable events and activations.
- Support a positive and engaging fan experience throughout LOVB Austin home matches.
- Assist with setup and breakdown of community and fan experience activations as needed.
- Identify opportunities to improve fan engagement and the overall event experience.
- Work closely with the Senior Manager of Operations and Community to support community and fan experience priorities.
- Maintain organized information related to community opportunities, partners, events, and staffing.
- Communicate events and activation needs to appropriate internal and external stakeholders.
- Respond to changing event needs and troubleshoot operational issues as they arise.
- Perform other duties as assigned by the Senior Manager of Operations and Community.
Requirements
- Passion for advancing women’s sports, professional volleyball, and community-centered sports models.
- Strong interpersonal and communication skills with the ability to engage effectively with fans, community partners, staff, and other stakeholders.
- Strong organizational skills and attention to detail.
- Ability to coordinate multiple events, activations, and priorities simultaneously.
- Ability to work effectively in a fast-paced, startup and professional sports environment.
- Proactive, dependable, and comfortable taking ownership of assigned responsibilities.
- Ability to adapt quickly and problem-solve in live event environments.
- Ability to work independently while collaborating effectively with internal and external partners.
- Ability to work a flexible schedule based on sports and entertainment needs, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods during matches, community events, activations, site visits, and event setup and breakdown.
- Ability to move throughout arenas, event venues, community locations, and other operational environments.
- Ability to frequently change positions and move between event areas while overseeing activations and responding to operational needs.
- Ability to assist with event and activation setup and breakdown as needed.
- Regular in-person work at LOVB Austin home matches, community events, and other activations is required.
- Ability to work nontraditional hours, including evenings, weekends, and holidays, based on the team and event schedule.
Skills
- Community engagement
- Fan experience
- Event management
- Sports operations
- Hospitality
- Event staff coordination
- Volunteer coordination
- Brand ambassador coordination
- Live sports and entertainment environments
Location
- Austin, Texas
Work Type
- Full-Time
- Seasonal
- Temporary
- In-person
Experience Level
- Previous experience in community engagement, fan experience, events, sports operations, hospitality, or a related area preferred.
- Experience coordinating event staff, volunteers, brand ambassadors, or similar event personnel preferred.
- Experience working in professional, collegiate, or other live sports and entertainment environments is a plus.
Education Level
- High school diploma or equivalent required
- Bachelor’s degree in Sports Management, Event Management, Marketing, Communications, Hospitality, or a related field preferred.
Salary/Compensations
- $4,000 per month
About the Company
- LOVB Austin is a professional volleyball team focused on growing women's sports and professional volleyball in the Austin community.