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About the Role
This position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system on z/OS mainframe, UNIX, or PeopleSoft servers. The technician must respond quickly to job failures, determine the cause, and contact appropriate on-call staff for remediation. Duties include migrating software, documenting problems, setting up job flow dependencies, and executing/troubleshooting test flows.
Responsibilities
- Monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system.
- Responding quickly to job failures by determining the general cause of the problem.
- Contacting the appropriate on-call staff member for remediation.
- Occasionally migrating software to the production and/or test environments.
- Documenting problems.
- Setting up job flow dependencies.
- Executing and troubleshooting test flows.
Requirements
- Knowledge of tools and utilities that run under z/OS, PeopleSoft, and/or UNIX.
- Excellent communication (oral and written), interpersonal, organizational, and analytical skills.
- Strong understanding of standard SDLC methodologies.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Skills
- CA Workload Automation DE (dSeries)
- z/OS mainframe
- UNIX
- PeopleSoft
- JCL errors
- GDGs
- File-AID
- IDCAMS
- z/OS JCL
- TSO/ISPF
- mainframe compile, link, and bind procedures
- FTPS
- Connect: Direct
- IMS
- D82
- PUTTY
- WinSCP
- Rational Tools (ClearQuest and ClearCase)
- MS-Word
- Excel
- PeopleSoft People Tools (Process Monitor)
Location
- New York, NY
Work Type
- 3-day work week
- consecutive days
- includes weekends and holidays
- rotate on a predetermined schedule
Experience Level
- 3 - 5 years of related scheduling experience with a Windows-based scheduling system.
- 5 years' experience escalating and documenting critical job failures and schedule problems.
- 5 years of experience with hands-on work with executing and performing preliminary troubleshooting activities involving: scheduler, batch processes, and cycle flows.
Education Level
- A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations.
- A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations.
- Education and/or experience which is equivalent to the above.
About the Company
- CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge.
- Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together.
- Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.
- With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions.
- We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.
- Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society.
- Our culture is built by the people who work at CTG, the values we hold, and the actions we take.
- It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities.
- At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey.
- For more information, visit www.ctg.com.
Equal Opportunity
- CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
- CTG is an Equal Opportunity Employer.
- CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.
- CTG is fully committed to promoting employment opportunities for members of protected classes.