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About the Role
The Logistics Coordinator will be responsible for coordinating the movement of customers’ goods, data entry, and customer service. This role involves preparing and issuing necessary shipping documents, providing clients with advice on delivery terms, and working within the San Francisco DHL Global Forwarding facility.
Responsibilities
- Coordinate domestic, export & import shipments, ensuring service commitments align with client and company objectives.
- Prepare, issue, and submit shipping documents, and advise clients on delivery terms, payment, insurance, and freight services.
- Ensure accurate and timely completion of invoices for services rendered.
- Perform tracking, tracing, and document imaging functions.
- Provide customer service and update customer profiles.
- Perform data entry utilizing multiple software systems.
Requirements
- Must be a US Citizen.
- 1-5 years of experience in International Logistics.
- Experience with Air Freight and Ocean Freight Services.
- Government contracts and ITAR experience required.
- Proven track record in customer service.
- Must be legally authorized to work in the United States.
- Defense Counterintelligence Security Agency T3 Clearance (DCSA) preferred but will require application process post-hire.
Skills
- Exceptional communication skills (verbal, written, presentations).
- Proficient computer skills: Microsoft (Excel, Word, PowerPoint, Outlook, Teams).
- Knowledge of Cargo Wise system is a plus.
Location
- San Francisco, California
Work Type
- Full-time
Experience Level
- 1-5 years
Salary/Compensations
- $28.64 - $38.19 / hour
Benefits
- Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Comprehensive Medical plans.
- Optional Vision coverage.
- Optional Dental coverage.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
About the Company
- DHL Global Forwarding invests in employee growth, providing training, guidance, and career advancement opportunities.
- Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries.
- DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions.
Equal Opportunity
- DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.