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About the Role
The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region, driving adoption of Heartflow’s non-invasive cardiovascular diagnostic technology through referring physicians. This customer-facing role focuses on building customer satisfaction by proactively supporting, educating, and providing solutions to Cardiologists, Primary Care Physicians, Nurse Practitioners, and other healthcare professionals.
Responsibilities
- Develop and execute business development plans within key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway.
- Facilitate cross-functional collaboration, utilizing resources such as internal leadership, physician mentors, dinner programs, VIP visits, roadshows, and referring physician office meetings.
- Work closely with Territory Sales Managers, Marketing, Market Access, CT Apps, Product Development, and Clinical teams.
- Increase Heartflow usage by maintaining and building relationships with referring physicians and key clinical stakeholders.
- Educate customers on Heartflow’s value proposition through presentations and discussions with referring MDs.
- Promote and champion Heartflow, building advocacy within accounts.
- Meet or exceed quota for strategic Heartflow accounts.
- Drive cCTA growth and FFRct penetration/case growth over baseline in assigned accounts.
Requirements
- Proven sales skills and track record of sales achievement.
- Experience building and supporting strong clinical programs is preferred.
- Ability to quickly learn and disseminate new clinical/technical information.
- Develop relationships with key account stakeholders (admin, cardiologists, referring physician practices, hospital marketing, strategic personnel) to drive awareness, broaden referrals, and deepen adoption.
- Coordinate field and HQ resources to support customers and execute program development plans.
- Customer-focused mentality.
- Ability to explain medical technologies to referring physicians and healthcare professionals.
- Knowledge of cardiac patient pathways and diagnostic technology is preferred.
- Self-motivated with the ability to initiate, organize, and complete projects.
- Excellent problem-solving ability, especially under pressure.
- Extremely strong work ethic.
- Ability to work effectively in a cross-functional team environment.
- Ability to work effectively with customers from diverse technical and clinical backgrounds.
- Excellent verbal and written communication skills.
- Professional etiquette.
- Experience with Salesforce.com or similar CRM.
Skills
- Sales
- Account Development
- Clinical Proficiency
- Technical Proficiency
- Relationship Building
- Cross-functional Collaboration
- Customer Focus
- Medical Technology Explanation
- Cardiac Patient Pathways Knowledge
- Problem-Solving
- Work Ethic
- Teamwork
- Communication (Verbal and Written)
- Professional Etiquette
- CRM Software (Salesforce.com)
Location
- Remote
Work Type
- Full-time
- Remote
Experience Level
- 5+ years of related sales or clinical experience (with 4-year degree)
- 7+ years of related sales or clinical experience (with 2-year degree)
Education Level
- 4-year degree
- 2-year degree
- Degree in Science, Medical, Business, Marketing or Technical field is preferred.
Salary/Compensations
- $140,000 base compensation
- $215,000 total target compensation (base plus variable/commission)
About the Company
- Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease.
- Utilizes AI-driven, non-invasive cardiac test technology (Heartflow FFRCT Analysis).
- First AI-driven non-invasive integrated heart care solution across the CCTA pathway.
- Products include RoadMap™ Analysis, FFRCT Analysis, and Plaque Analysis.
- Publicly traded company (HTFL).
- Received international recognition for healthcare innovation.
- Supported by medical societies worldwide.
- Cleared for use in the US, UK, Europe, Japan, and Canada.
- Used for over 750,000 patients worldwide.
Equal Opportunity
- Heartflow is an Equal Opportunity Employer.
- Committed to a work environment that supports, inspires, and respects all individuals.
- Does not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
- Policy applies to all aspects of employment including recruitment, hiring, training, relocation, promotion, and termination.