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About the Role

This position supports communities throughout the San Francisco/Peninsula Region, requiring travel. It involves coordinating marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.

Responsibilities

Performs all sales and leasing activities to achieve community revenue and occupancy goals.
Greets and qualifies prospects, conducts community tours, and shows apartments.
Processes applications, credit screenings, and criminal background checks.
Prepares lease and move-in packages, ensuring a smooth resident move-in and lease signing.
Inspects apartments prior to resident move-in to ensure they are ready.
Schedules maintenance for any outstanding apartment issues.
Stays informed about market and competitor conditions impacting occupancy and sales.
Develops and implements marketing plans and goals to sustain occupancy.
Follows established policies for concessions, specials, and programs to boost occupancy.
Designs and executes marketing activities to create and drive traffic to the community.
Implements resident referral and employer outreach programs.
Utilizes internet marketing tools (Craigslist, Facebook, e-mail, and other websites).
Follows community-specific marketing plans, drives, and special programs.
Uses on-site property management software (OneSite, Yardi, etc.) to track availability, record activities, manage data, and capture resident information.
Ensures community and show units meet company standards for show quality.
Inspects the marketing corridor and leasing tour daily.
Communicates maintenance and upkeep needs to the maintenance team.
Merchandises and ensures appealing show units and amenities.
Prepares the leasing office for daily leasing activities.
Follows up with prospects and new residents to ensure satisfaction.
Sends e-mail, thank-you notes, and cards, or makes calls to finalize leasing and/or renewal decisions.
Executes activities in support of the community’s lease renewal program.
Prepares lease renewal letters and packages for residents.
Meets with and contacts renewing residents in advance of move-out dates.
Ensures lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions.
Takes prompt action to solve problems or documents and conveys requests to the appropriate individuals.

Requirements

Property management/leasing experience preferred.
Hospitality, retail, sales, or customer service backgrounds encouraged.
Seeking adaptable self-starters with strong communication, organization, customer service, sales, and relationship-building skills.
Ability to quickly learn and support multiple communities.
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
Incumbents must have a valid driver’s license to operate a golf cart on property.
Ability to stand, walk, and/or sit for extended periods.
Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work inside and outside in all weather conditions.
Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
Rare or regular travel may be required to assist other properties, attend training, or business meetings.
Ability to work a flexible work schedule, including evenings, weekends, and holidays.
Must be able to take "call" during evenings, weekends and holidays.

Skills

Communication skills
Organization skills
Customer service skills
Sales skills
Relationship-building skills
Internet marketing tools

Location

San Francisco/Peninsula Region

Work Type

Travel is required
Weekends required

Experience Level

Property management/leasing experience preferred

Salary/Compensations

$24.52 - $28.73 per hour (San Francisco)

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off (15 days vacation, 4 personal days, 10 sick days, 11 paid holidays).
Birthday off after 1 year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave.
Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.

About the Company

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
Learn more at www.greystar.com.

Equal Opportunity

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
Greystar will consider for employment qualified applicants with arrest and conviction records.