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About the Role
The RV Technician is a key member of CanaDream’s service team, responsible for ensuring the optimal performance and safety of our Guest and Customer sales fleet. This role involves conducting comprehensive examinations, troubleshooting, and repairing mechanical, electrical, and structural problems in recreational vehicles.
Responsibilities
- Utilize testing equipment, troubleshooting techniques, manufacturers’ specifications, and internet resources to diagnose and repair faults efficiently.
- Disassemble, inspect, and identify necessary parts, then reassemble components to meet factory specifications.
- Conduct operational tests on RV's and their components, including road testing vehicles to ensure proper functionality.
- Identify and process warranty claims, coordinating necessary repairs to meet warranty standards.
- Assist guests with on-road issues, providing timely and effective solutions to ensure their safety and satisfaction.
- Install various RV accessories, ensuring proper fit and functionality.
- Deliver comprehensive and continuous guest and customer service, addressing their needs from the initial contact through to completion, with ongoing support for the entire duration of their RV ownership.
- Maintain a safe and organized work area for guests, customers, and fellow team members, adhering to all safety protocols.
- Perform pre-delivery inspections on guest RVs, ensuring all systems are operational and meet quality standards.
- Execute duties with minimal supervision, demonstrating reliability and self-motivation.
- Uphold a safe working environment by adhering to occupational health and safety regulations.
- Collaborate effectively in a team environment, contributing to a cohesive and productive workplace.
- Communicate clearly with supervisors, manufacturers, guests, and customers to ensure repairs are completed in a timely, efficient, and cost-effective manner.
- Accurately complete work orders and timecards, ensuring all documentation is precise and up to date.
- Perform other miscellaneous duties assigned, demonstrating flexibility and a willingness to assist wherever needed.
Requirements
- Must be a qualified RV Technician, Journeyman, or possess equivalent experience.
- Valid driver’s license with a clean driving record.
- Must be certified to operate a propane pump.
- Hands-on experience in RV preventative maintenance, including propane systems, plumbing systems, electrical systems, air conditioning, refrigerators, heating systems, water systems, and slide mechanisms.
- Must possess strong mechanical, electrical, and electronics aptitude, with excellent troubleshooting and problem-solving capabilities.
- Prioritizing safety in all tasks and responsibilities.
- Ability to work in a fast-paced environment where guest and customer satisfaction is the highest priority.
- Comprehensive understanding of RV products and their specifications.
- Proficiency in basic math and computer skills.
- Ability to work independently as well as collaboratively within a team.
- Take pride in workmanship and have a strong desire to attain a superior level of expertise.
- Possess the desire to be challenged with a wide variety of tasks that are rarely repetitive in nature.
- Knowledge of installation procedures and product specifications.
- Have a strong desire to upgrade and learn new skills as technology evolves.
- Excellent organizational and sequencing skills.
- Familiarity with reading and interpreting diagrams.
- Creative problem-solving ability.
- Enthusiastic with a strong attention to detail.
- Self-directed, motivated, proactive, and fiercely accountable.
- Consistently demonstrates a team-oriented mentality.
- Highly flexible with solid interpersonal skills that allow effective work in a diverse, team-oriented environment.
- Possess an entrepreneurial mindset, always looking for ways to improve and innovate.
- Must have the physical ability to lift and carry items weighing up to 50 pounds.
- The role requires flexibility to work various shifts, including early morning starts, weekends, and statutory holidays.
- Overtime opportunities are available during peak periods, providing additional earning potential.
- The work is physically demanding and involves performing repetitive tasks. Employees will need to bend, crouch, kneel, and stand for extended periods of time.
- The use of safety equipment is mandatory. This includes wearing steel-toed safety boots, safety glasses or goggles, and other protective gear as required.
- Occasionally, you will be required to work outside, even during inclement weather conditions. This may include exposure to rain, snow, or extreme temperatures.
- Good manual dexterity and balance are essential, especially when working off the ground or on elevated surfaces.
- Candidates must be legally authorized to work in Canada.
Skills
- RV preventative maintenance
- Propane systems
- Plumbing systems
- Electrical systems
- Air conditioning
- Refrigerators
- Heating systems
- Water systems
- Slide mechanisms
- Mechanical aptitude
- Electrical aptitude
- Electronics aptitude
- Troubleshooting
- Problem-solving
- Safety-conscious attitude
- Customer focus
- Product knowledge
- Basic math
- Computer skills
- Teamwork
- Independence
- Workmanship
- Adaptability
- Installation knowledge
- Continuous learning
- Organizational skills
- Diagram interpretation
- Attention to detail
- Self-motivation
- Team spirit
- Interpersonal skills
- Entrepreneurial mindset
Location
- Brampton, Ontario
Work Type
- Permanent Full-Time
Education Level
- Professional Certification
Salary/Compensations
- Competitive salary and benefits offered
Benefits
- Competitive salary and benefits offered
About the Company
- CanaDream is one of Canada's leading RV rental and sales companies.
- We offer a wide range of RVs, including camperized vans, motorhomes, and truck campers, for both rental and purchase.
- With seven locations across Canada, including Calgary and Edmonton (Alberta), Vancouver (British Columbia), Whitehorse (Yukon), Toronto (Ontario), Montreal (Quebec) and Halifax (Nova Scotia), we provide our guests with the opportunity to explore Canada at their own pace.
- Enjoy the very best Canadian hospitality from our incredible Crew, who service, prepare, and deliver a wow factor for every rental and purchase.
- Our mission is to deliver a first-class RV vacation experience, and we pride ourselves on our exceptional customer service and high-quality vehicles.
- As we celebrate our 31st anniversary, we continue to grow and innovate, ensuring memorable experiences for our guests and a supportive, inclusive environment for our crew members.
Equal Opportunity
- We remain an inclusive and equal opportunity employer committed to providing accommodation for all applicants upon request at any stage of the selection process.
- CanaDream is committed to fair and equitable hiring practices.
- We value the unique merit of every applicant and strictly comply with all applicable provincial legislation.
- Equal opportunity employment is a cornerstone of our process.