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About the Role

We are seeking an organized, detail-oriented, and collaborative Assistant Site Merchandiser to support online business initiatives and visual merchandising strategies for the Furniture & Textiles businesses within the Pottery Barn Kids brand. This role supports the day-to-day execution required to increase online sales, improve conversion, and maintain an accurate, intuitive customer experience. The role partners with the Manager and Associate Site Merchandiser to ensure site experiences are accurate, timely, and aligned to business priorities.

Responsibilities

Support the execution of online business initiatives and visual merchandising strategies as directed by the Manager or Associate Site Merchandiser.
Assist with new product launches, category updates, product ranking, ad hoc visual merchandising, and merchandising maintenance across the site.
Support content, product, and asset accuracy to help deliver easy, inspiring product discovery for customers.
User-test faceted navigation, product data, links, category pages, search paths, promotional experiences, and site presentation for consistency and accuracy.
Participate in weekly site testing to ensure correct product presentation, promotion accuracy, and product data integrity.
Document issues, raise concerns, and follow through on fixes with the Manager, Associate Site Merchandiser, and cross-functional partners.
Partner with the Manager or Associate Site Merchandiser to understand key site metrics related to user behavior, product selling, customer profiles, search, shop path, and merchandising data.
Support routine reporting, business recaps, and optimization tracking by gathering inputs, validating data, and maintaining clean execution files.
Help identify basic site experience issues or opportunities through testing, customer path review, and performance observations.
Learn and apply site merchandising systems, tools, and processes to resolve routine executional problems.
Build strong working relationships with Merchandising, Planning, Marketing, Creative, Operations, and other partners involved in site execution.
Respond to business requests in a timely, accurate, and professional manner.
Support meeting follow-ups, launch checklists, promotional validation, and executional coordination across assigned categories.
Show initiative by raising issues, ideas, and concerns to more senior team members.

Requirements

2-3 years of eCommerce experience required.
Advanced Excel skills required.
Working knowledge of PowerPoint preferred.
Strong written and verbal communication skills required.
Experience using web content management systems preferred.
Experience with web reporting tools such as Adobe Analytics/SiteCatalyst helpful.
Strong attention to detail with the ability to complete routine tasks accurately and on deadline.
Interest in site merchandising, online visual merchandising, digital customer experience, and product discovery.
Highly organized and detail-oriented, with pride in accurate execution.
Collaborative and responsive, with the ability to build positive working relationships within and across functions.
Curious about eCommerce, customer behavior, and how site presentation influences shopping experiences.
Comfortable learning systems, tools, and processes and applying them to routine tasks.
Proactive in raising questions, issues, and ideas to help improve execution and site quality.
Able to manage multiple priorities while maintaining accuracy and follow-through.

Skills

Excel
PowerPoint
Web content management systems
Adobe Analytics/SiteCatalyst
Site merchandising
Online visual merchandising
Digital customer experience
Product discovery

Experience Level

2-3 years of eCommerce experience

Education Level

BA/BS degree preferred

Salary/Compensations

$29-$33/hr

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series

About the Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States.
Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow.
We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces.
We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago.
What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate.
Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Equal Opportunity

Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.