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About the Role

East Side House (ESH) is a community resource in the Bronx and Northern Manhattan that believes education is key to creating opportunities. The Adult Literacy Education Manager will develop, oversee, and manage Adult Literacy Programs, reporting to the Assistant Director of Post-Secondary Pathways. This role focuses on program design, implementation, oversight, compliance, and continuous improvement, providing services focused on education, workforce development, and student support.

Responsibilities

Serve as the Program Manager of Adult Education Programs responsible for the day-to-day operation of Adult Educations services in accordance with funder guidelines.
Recruit, hire and directly supervise Instructors, interns and other relevant support staff.
Conduct quarterly evaluations and meet regularly with staff to review Adult Literacy program data and outcomes.
Oversee Adult Literacy Instructors in curriculum development and implementation.
Serve as a substitute instructor on an as needed basis.
Oversee collaborative efforts towards achieving goals as set forth in the Years 1-3 Performance-Based Milestones Chart.
Provide connections to onsite and offsite education services across a variety of sectors.
Develop partnerships with training organizations, colleges, and adult education providers.
Promote access to and completion of affordable two-year and four-year college degree programs.
Leverage and develop partnerships with other organizations for occupational training.
Coordinate recruitment efforts and oversee orientation sessions for new PSP students.
Assist with the scheduling of GED testing for participants and develop referral systems with GED Testing sites.
Become licensed in area of certification as required by program and lead trainings to certify staff and/or participants.
Assist with facilitating inter-agency and inter-program communication.
Collaborate with other ESH programs.
Use diversified marketing strategies to reach a wide range of students.
Utilize DYCD Portal, Salesforce and other PMS to document case notes and track participant progress.
Serve as a member of a Program Improvement Team (PIT) to assess and review program data and recommend changes.
Perform other duties as assigned by supervisor.

Requirements

Minimum Bachelor’s Degree required.
Minimum of 5 years’ experience in a similar position.
Experience working with adult learners and the community served by East Side House Settlement.
Strong computer skills and technological experience including Microsoft Office (Word, Teams, etc.) and Google Suite (Google Classroom, Docs, and Sheets).
Demonstrated supervisory experience and leadership skills with a focus on execution and results.
Ability to mentor staff to achieve higher levels of performance.
Exhibits good judgment and analytical skills required to anticipate organizational advancement.
Strong written and verbal communication skills: a persuasive, passionate and effective communicator with excellent public speaking skills.
Ability to communicate and interact comfortably with a range of stakeholders (staff, partners, funders).
A compelling spokesperson on behalf of the organization mission and vision.
Exhibits high integrity, and demonstrates the ability to be valued and respected by community, professionals, civic leaders, corporations, foundations and government officials.
Possesses strong organizational leadership and project management skills.
Able to oversee and handle multiple projects and tasks simultaneously.
Maintain strong relationship with all stakeholders, including prospective employers, strategic partners, organization leadership, funders, community leaders.
Will be fingerprinted prior to employment by the New York City Department of Health and/or by the New York City Department of Education.

Skills

Adult education program management
Curriculum development
Staff supervision and evaluation
Data analysis and reporting
Partnership development
Recruitment and orientation
GED testing coordination
Marketing and outreach
Case management documentation
Microsoft Office Suite
Google Suite
Salesforce
DYCD Portal
Project management
Communication
Public speaking
Leadership

Location

Bronx, NY

Work Type

Full-time
Onsite
Remote (with prior approval)

Experience Level

5 years of experience in a similar position
Supervisory experience

Education Level

Bachelor’s Degree

Salary/Compensations

$55,000 - $62,000 per year

About the Company

East Side House cares for the individuals, families, and communities we serve by expanding opportunities to live more fulfilling lives through education, career, and supportive services.
ESH’s Adult & Workforce Development Programs aligns with our mission by providing high quality programs and services within community centers and school partnerships.

Equal Opportunity

ESH encourages people with disabilities, minorities, veterans, and women to apply.
Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity.
EEO/AA/Vet/Disability Employer.