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About the Role
The Sales Associate is the customer service specialist of the store, responsible for exceeding customer expectations by listening to their needs, providing product information, and closing sales.
Responsibilities
- Meet and exceed sales goals
- Maintain brand and operational standards (visual, cleanliness, etc.)
- Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
- Be knowledgeable of fitting room standards and assist when needed
- Act as cashier when required by following cashier protocol
- Process shipment and ensure all merchandise is represented on the floor in full size run
- Assist management to identify and resolve issues in the store
- Provide product and brand knowledge to customers
- Follow all company policy and procedures & notify management of any infractions
- Assist with special projects as assigned by management
Requirements
- Must be at least 18 years old.
- Ability to calculate figures and amounts such as discounts and percentages
- Ability to work a flexible schedule that meets the business needs, including weeknight evenings and weekends.
- Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds
- Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
Skills
- Strong communication skills
Work Type
- Part Time
Education Level
- High School Diploma or GED
Salary/Compensations
- $18.50/hour
Benefits
- Competitive compensation for Sales Associates starting at $16.50 along with a clear path to promotion opportunities every 3 months based on individual performance
- Career advancement opportunities for driven team members who consistently deliver strong results
- Commuter benefits accounts
- 1.5 times the employee’s regular rate for all hours worked on stated holidays
- 401K (with employer matching)
About the Company
- The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
Equal Opportunity
- As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.