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About the Role

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to all guests in an attentive, friendly and efficient manner.

Responsibilities

Maintains pleasant, friendly and professional demeanor with all guests, co-workers and clients.
Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
Addresses guests using last names when appropriate.
Treats guests and associates with courtesy, respect and dignity.
Maintains accuracy and composure while under pressure.
Appropriately uses the salutation of the day and welcomes guests to the location.
Uses proper Towne Park phone etiquette.
Assists guests with directions and all other inquiries.
Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
Determines guest charges and processes payments via cash, credit, or direct billing.
Accurately categorizes tickets for audit purposes.
Collects and reconciles revenue accurately and furnishes payment receipts.
Completes accurate and timely shift reports.
Follows all standard operating procedures related to cash banks.
Operates equipment, including registers, gates, and credit card machines.
Obtains information about daily events and rates to be charged.
Completes all tasks in a timely manner as instructed by the Lead Cashier/Account Manager.

Requirements

High school diploma or general education degree (GED)
One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
Basic Math knowledge
Must be able to read and write standard English language
Must be able to read and comprehend simple instructions, short correspondence and memos
Must be able to write simple correspondence
Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Regularly required to talk or hear.
Frequently required to sit or stand for extended periods of time.
May be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift.
Employees are subject to environmental conditions including extreme heat and cold weather.
Protection from weather conditions may be provided, but not necessarily from temperature changes.

Skills

Basic Math
Read and write standard English language
Read and comprehend simple instructions, short correspondence and memos
Write simple correspondence
Effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
Perform operations using units of American money
Understand 24 hour and military time systems
Understand rates applicable to time passed

Work Type

Standard shift times can range from: 7:00am - 3:00pm, 3:00pm - 11:00pm.
The work schedule for this position is subject to change based on hotel business volumes and candidate availability which will be discussed during initial in-person interviews.

Experience Level

One to three month(s) related experience and/or training

Education Level

High school diploma or general education degree (GED)

Salary/Compensations

The hourly base pay range for this position is $14-$16 per hour.

Benefits

Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
Employees are also able to enroll in the company’s 401k retirement savings plan.

About the Company

Towne is an exceptional arrival through departure experience company.
With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover.
Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year.
For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities.
For more information, visit www.towne.com and follow us on LinkedIn.