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About the Role
The Figma Research team is hiring an experienced researcher to support our core product, Figma Design. You will shape and execute research to drive scale, tap new opportunities, and ensure Figma continues pushing innovation in design and production tooling. Partnering with Product, Design, and Engineering, you'll bring a deep passion for research and strategy, pushing the envelope with AI-led experiences and laddering key user needs to critical product decisions — tackling our highest impact problems and influencing company strategy for both the short- and long-term.
Responsibilities
- Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
- Partner closely with product leaders to identify opportunities, generate strategy, and define success
- Break down complex business challenges into clear research plans; own the end to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma's businesses
- Translate research insights into a compelling narrative that shapes product roadmap priorities
- Advocate for the role of Research as a strategic partner in the business process
Requirements
- 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
- Expertise in utilizing a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations — including research on AI-powered features or products exploring AI applications
- Demonstrated success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
- A proven track record of gaining buy in from executive stakeholders and cross disciplinary partners, transcending mere research mechanics and findings to articulate a larger user story, and the "so what" to inspire action
- Ability to balance speed, rigor, and competing inputs — pivoting direction, weighing user research, strategy, business insights, and team input in decision-making, and seeking solutions in creative ways
- 2+ years in product design, user centric product management, product development, and/or front end engineering
- A familiarity and depth of experience using Figma's products
- Must keep cameras on during video interviews
- Required to attend in person onboarding
Skills
- UX research
- User insights
- Qualitative research
- Quantitative research
- AI-powered features
- Product design
- User centric product management
- Product development
- Front end engineering
- Figma's products
Location
- US hubs
- Remotely in the United States
Work Type
- Full time
Experience Level
- 7+ years of experience
- 2+ years in product design, user centric product management, product development, and/or front end engineering
Salary/Compensations
- $169,000—$250,000 USD
Benefits
- Equity
- Health coverage
- Dental coverage
- Vision coverage
- Retirement benefits with company contributions
- Parental leave
- Reproductive or family planning support
- Mental health and wellness benefits
- Paid time off
- Paid sick leave
- Holidays
- Other leave benefits
- Paid flexible PTO
- Company recharge days
- Cell phone reimbursements
- Home internet reimbursements
- Lifestyle spending accounts
- Sales incentive compensation
- Annual bonus plan
About the Company
- Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all.
- Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
- From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
- If you're excited to shape the future of design and collaboration, join us!
- One of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills.
Equal Opportunity
- Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
- We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment.
- If you require accommodation, please reach out to accommodations-ext@figma.com.
- These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
- Examples of accommodations include but are not limited to: Holding interviews in an accessible location, Enabling closed captioning on video conferencing, Ensuring all written communication be compatible with screen readers, Changing the mode or format of interviews.