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About the Role

The Facilities Coordinator & Maintenance Technician role combines technical expertise in facilities maintenance with exceptional communication skills, ensuring prompt and effective tenant service. This position is crucial for the smooth and efficient operation of all facilities managed by Rhino Administrative Service, LLC, by handling operational aspects and additional duties like errands and tenant communication.

Responsibilities

Perform routine maintenance, troubleshooting, and repairs for building systems (HVAC, electrical, plumbing, lighting).
Conduct regular inspections to identify and resolve maintenance issues.
Perform minor construction, painting, and general repairs.
Respond to and resolve urgent maintenance requests promptly.
Maintain and update records for maintenance activities.
Develop, implement, and maintain a preventative maintenance program.
Schedule and perform regular inspections and preventative maintenance tasks on building systems.
Collaborate with external vendors for specialized services.
Coordinate and schedule daily maintenance activities, assigning tasks and resources.
Work with the Facilities Manager to develop maintenance schedules and priorities.
Maintain communication with team members, vendors, and leadership.
Track maintenance requests to ensure timely and standard completion.
Manage relationships with external vendors and contractors.
Obtain quotes and assist with procurement for maintenance materials and supplies.
Monitor vendor performance to ensure adherence to service agreements.
Assist in coordinating general facility operations, including space planning, cleaning, and landscaping.
Ensure facilities are stocked with necessary maintenance supplies, cleaning products, and tools.
Aid in setting up for events or special projects.
Maintain a clean, safe, and organized work environment.
Maintain accurate logs of all maintenance and repair activities.
Provide regular reports to the Facilities Manager on maintenance status and facility issues.
Keep track of warranties, service contracts, and equipment manuals.
Ensure all maintenance and repair work complies with safety regulations, building codes, and company policies.
Follow established safety protocols, including using protective equipment and proper disposal of hazardous materials.
Report any safety hazards or concerns immediately.
Run errands such as trips to the bank and post office.
Perform airport trips for facility-related needs.
Handle miscellaneous offsite tasks as directed.
Serve as a primary point of contact for tenants, addressing questions and concerns.
Ensure timely response to tenant maintenance issues with clear communication.
Maintain a professional and customer-service-oriented approach with tenants.
Update tenants on the status of ongoing maintenance requests.
Act as an advocate for tenants within the facilities management team.

Requirements

High school diploma or equivalent required.
Minimum of 3-5 years of experience in facilities maintenance or a similar role.
Experience in performing general building repairs and maintenance (HVAC, electrical, plumbing, painting, etc.).
Familiarity with safety regulations and building codes, including OSHA requirements.
Ability to lift and carry up to 50 lbs.
Ability to perform physical tasks such as bending, climbing ladders, and using hand tools.
Ability to perform physical tasks, including lifting up to 50 lbs, standing for long periods, and climbing ladders.
Willingness to work outdoors or in environments that may be subject to varying conditions.
Availability for working outside of normal office hours for emergency repairs or special projects.
Willingness to be on call for emergency repairs or urgent maintenance requests.

Skills

Strong technical knowledge of building systems (HVAC, plumbing, electrical, lighting).
Ability to troubleshoot and perform repairs on a variety of systems and equipment.
Excellent time management and organizational skills.
Ability to prioritize multiple tasks.
Ability to coordinate and schedule maintenance activities effectively.
Strong communication and interpersonal skills.
Familiarity with preventative maintenance practices.
Familiarity with facilities management software is a plus.
Proactive, problem-solving mindset.
Ability to work independently with minimal supervision.
Positive attitude.

Location

987 East Avenue, Victor, NY
973 East Avenue, Rochester, NY

Work Type

Onsite
Hybrid

Experience Level

3-5 years

Education Level

High school diploma or equivalent
Technical certification (e.g., HVAC, plumbing, electrical) preferred
Associate’s degree in Facilities Management, Maintenance, or a related field preferred

Salary/Compensations

Competitive salary with performance-based incentives

Benefits

Comprehensive benefits package, including health, dental, and vision insurance
Supplementary benefit plans for hospital indemnity, critical illness, and accident insurance
Safe Harbor 401k program
Opportunities for professional development and career growth

About the Company

Rhino Administrative Service, LLC is a leading multi-disciplinary practice.

Equal Opportunity

It is the policy of Rhino Administrative Services, LLC, to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.