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About the Role
We are seeking a Forward Deployed Engineer to be the first technical hire on the founding Australia team. You will collaborate with the Country General Manager to shape HappyRobot's operations and growth in Australia. This role involves working directly with enterprise clients to implement and optimize AI workers, combining technical expertise with strong communication skills. You will also contribute to establishing local operational playbooks and feedback loops for product development, laying the groundwork for future team expansion.
Responsibilities
- Customer-Facing Engineering: Work closely with customers from onboarding to ongoing usage, helping them integrate and optimize our AI solutions.
- Technical Development: Build new features, MVPs, and scalable solutions that directly impact customer outcomes.
- Full-Stack Development: Utilize React, TypeScript, Node.js, and Python to develop robust applications and tools.
- AI/ML Applications: Design, implement, and iterate on AI/ML solutions, including LLM prompting, tuning of voices, and transcribers to optimize use cases.
- Integration & APIs: Manage APIs and integrations with third-party systems to ensure seamless functionality for customers.
- Cross-Functional Collaboration: Partner with Product, Engineering, and Customer Success teams to deliver tailored solutions.
- Iterative Problem-Solving: Continuously iterate and improve AI solutions based on customer feedback and evolving requirements.
- Project Management: Prioritize and manage multiple projects under tight deadlines while maintaining high-quality results.
Requirements
- Strong full-stack experience: React, TypeScript, Node.js.
- Hands-on proficiency in Python.
- Experience building AI/ML applications, including LLM prompting and tuning.
- Ability to manage APIs and integrate with third-party systems.
- Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
- Proven ability to prioritize and manage multiple projects under tight deadlines.
- Founder mindset: highly independent, takes ownership, and thrives in a fast-paced environment.
Skills
- React
- TypeScript
- Node.js
- Python
- AI/ML
- LLM prompting
- API integration
Location
- Australia
Work Type
- Full-time
Experience Level
- Founding Team Member
- Senior
Salary/Compensations
- Competitive salary + equity
Benefits
- Healthcare coverage
- Dental coverage
- Vision coverage
About the Company
- HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces.
- Our AI workers make decisions, take action, and run operations autonomously across enterprise systems.
- Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $150M raised.
- We power critical operations for global enterprises worldwide.
- Our platform is battle-tested in demanding environments where AI has real consequences.
- We started in logistics, built our own voice stack, models, and orchestration layer from the ground up.
- We are bringing our infrastructure to every enterprise that runs the real economy.
Equal Opportunity
- The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.
- By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position.
- Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.
- Personal data will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.
- You can exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data by contacting security@happyrobot.ai subject to the GDPR.
- For more information, visit https://www.happyrobot.ai/privacy-policy
- By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.