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About the Role
The Parent Advocate provides in-home and community-based support to families involved in child welfare services. The role focuses on strengthening parent-child relationships, helping families access community resources and benefits, and providing advocacy and supportive casework based on individual family needs.
Responsibilities
- Conduct regular home and field visits to assess family needs, child safety, and overall family functioning.
- Provide supportive casework, parent education, and guidance to strengthen parent-child relationships and family stability.
- Advocate for families by connecting them with housing, medical, Medicaid, Public Assistance, educational, and other community resources.
- Coordinate and accompany families to medical appointments, schools, IEP meetings, housing appointments, and other essential services.
- Maintain accurate and timely case documentation, including logs, Excel records, PROMIS, CONNECTIONS, FASP sections, and other required records.
- Monitor children’s educational, medical, developmental, and placement needs and coordinate with schools, healthcare providers, and other service professionals.
- Participate in case reviews, clinical and unit meetings, conferences, trainings, and service planning activities.
- Collaborate with supervisors, coworkers, community partners, and family support networks while responding appropriately to emerging family needs and maintaining confidentiality.
Requirements
- High School Diploma or GED.
- At least 1 year of relevant work experience.
- Successful completion of an ACS-funded prevention services program or similar program required, or relevant life/lived experience with the child welfare system.
- Experience supporting children, families, or individuals through social services, community programs, education, healthcare, or similar settings preferred.
- Experience with advocacy, case management, referrals, community resources, parent support, or field visits preferred.
- Strong communication, organization, collaboration, and problem-solving skills.
- Ability to build trust with families and work independently in home and community settings.
- Basic computer skills preferred.
- Ability to maintain accurate case records and documentation.
- English language proficiency required.
- Ability to work a schedule that may vary based on program needs.
Skills
- Communication
- Organization
- Collaboration
- Problem-solving
- Advocacy
- Case management
- Referrals
- Community resources
- Parent support
- Field visits
- Basic computer skills
- Case records and documentation
Location
- Staten Island, NY
Work Type
- Full-time
Experience Level
- 1 year of relevant work experience
Education Level
- High School Diploma or GED
Salary/Compensations
- USD $23.79 - USD $23.79 /Hr.
About the Company
- Seamen’s Society for Children and Families is a nonprofit organization with more than 175 years of experience supporting children and families in New York City.
- The organization provides services focused on child welfare, family support, prevention, behavioral health, education, and community resources.
- Seamen’s Society is committed to helping vulnerable children and families achieve greater stability while providing employees with training, professional development, and opportunities for career growth.