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About the Role
The Care Coordinator II is responsible for coordinating multiple aspects of the youth’s and/or families’ care, providing high-quality psychosocial care. This role collaborates with other care providers and community partners to ensure client needs are met and may involve leading projects or mentoring staff.
Responsibilities
- Coordinate multiple aspects of the youth’s and/or families’ care.
- Assess the youth and/or family’s needs and strengths while supporting the development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
- Implement strength-based service plans including community-based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
- Utilize experience, education, age-specific knowledge and cultural competence to assess and support youth and/or families to achieve positive outcomes.
- Coordinate and deliver psychoeducational training for youth and/or families and groups in various settings based on identified needs.
- Meet with youth individually to assess and teach skill development and report on their progress.
- Organize and facilitate skill-based groups for youth.
- Develop, maintain, and update all required documentation in a timely manner utilizing effective written and oral communication.
- Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment-related appointments as needed.
- May be assigned to lead projects or mentor program staff.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree required.
- Minimum 18 months of relevant experience required.
- Unrestricted, valid NYS driver’s license for a minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
- Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies.
- Ability to de-escalate and manage crisis situations both in-person and by phone.
- Ability to deliver psychoeducational training.
- Ability to work collaboratively as part of a multi-disciplinary treatment team.
- Ability to work through a series of issues using independent judgment.
- Ability to be independent and self-directed.
- Must be able to work a variable scheduling including evenings and weekends.
- Ability to change positions as needed.
- Staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor in a "life or limb" situation.
Skills
- Communicates Effectively
- Personal Excellence
- Cultural Competence
- Builds and Leverages Relationships
- Optimizes Decision Making
- Written communication
- Oral communication
- Manual dexterity
- Grasping
- Fine manipulation skills
Location
- Cuba, NY - Water St office
- Mobile role
Work Type
- Full-time (40 hours)
- Primarily mobile
Experience Level
- Minimum 18 months of relevant experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $22.00 Minimum pay rate
- $27.50 Maximum pay rate
Benefits
- Generous paid time off
- Paid holidays
- Comprehensive medical, dental and vision coverage
- Flexible spending account
- 403(b) retirement savings plan with employer match
- Employee Assistance Plan
About the Company
- At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community.
- Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma.
- From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.
- Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace.
- By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.
Equal Opportunity
- Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people.
- Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply.
- Upon request, reasonable accommodations will be provided for the disabled.