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About the Role
Case Managers are responsible for conducting initial client intakes, developing Individual Living Plans (ILPs), connecting clients to necessary services, and maintaining client records. This role requires a compassionate and resourceful individual dedicated to assisting clients in a nonjudgmental manner.
Responsibilities
- Conduct initial intake including social service assessments, psychosocial evaluations, and independent living plans.
- Develop Individual Living Plans (ILPs) with client participation.
- Identify potential benefits or entitlements for clients.
- Connect clients to psychiatric, medical treatment, and substance use treatment facilities.
- Assist clients in obtaining identification, public benefits, and other income sources.
- Meet biweekly with clients to assess needs, encourage harm reduction, and update service plans.
- Document all service efforts, interactions, and follow-up in client case records.
- Maintain up-to-date confidential client case records.
- Complete daily tracking for ILP completion reports.
- Conduct work-related functions professionally with staff, clients, and others.
- Serve as a liaison to appropriate support service agencies and programs.
- Participate in social service team meetings.
- Comply with AAPCI policies and procedures.
- Maintain professional growth and responsibilities.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree relevant to human services and at least one (1) year of proven experience in a Human Service related field.
- Associate Degree with at least two (2) to three (3) years of proven experience in a Human Service related field.
- Familiarity with CARES preferred.
- Must possess sensitivity, tact, and resourcefulness.
- Eagerness to assist clients in a nonjudgmental, empathetic, and compassionate manner.
- Demonstrate responsiveness to cultural differences and a commitment to cultural competency.
- Ability to develop and maintain appropriate boundaries.
- Excellent organizational, time management, and writing skills.
- Experience working with DHS and other service providers, preferred.
- Experience providing case management services to families with children referred from DHS.
Skills
- Social service assessments
- Psychosocial evaluations
- Independent living plans
- Client referrals
- Treatment planning
- Interventions
- Benefit identification
- Psychiatric services connection
- Medical treatment connection
- Substance use treatment connection
- Harm reduction
- Service plan updates
- Case record maintenance
- Liaison skills
- Organizational skills
- Time management skills
- Writing skills
- Cultural competency
Location
- Econo Lodge - South Ozone Park, NY
Work Type
- Full-time
Experience Level
- 1 year of experience (with Bachelor's)
- 2-3 years of experience (with Associate's)
Education Level
- Bachelor's degree in human services
- Associate Degree
Salary/Compensations
- $66,193.40
Benefits
- Medical (including prescription coverage)
- Dental
- Vision
- Commuter Benefits
- Employee Assistance Program
- Paid Holidays
- Annual Paid Time Off (23 days)
- Life Insurance
- Long Term Disability
- Retirement Benefits Plan (403B)
- Potential for federal student loan forgiveness (PSLF)
About the Company
- AAPCI is committed to providing a competitive benefit package and Equal Employment Opportunity.
Equal Opportunity
- AAPCI is committed to providing Equal Employment Opportunity to all qualified applicants without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.