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About the Role

The Director of Family Engagement provides strategic vision, supervision, and coaching to a team supporting FCCHEN Coaches, Navigators, and Advocates. This role serves as a key thought partner, collaborating with departmental directors, cross-functional teams, and external partners to enhance program support for families, children, and educators. As a member of the senior leadership team, this position drives annual planning, strategic development, relationship management, and ensures compliance with contracts, grants, and funding requirements.

Responsibilities

Lead Strategic Initiatives: Shape organizational culture, monitor strategic goals, guide program expansion, and balance micro- and macro-level planning.
Champion Values & Integrity: Model the organization’s mission and values, fostering a transparent, ethical, and high-morale work environment.
Manage Budgets & Fiscal Health: Develop and oversee program budgets and resource allocation, ensuring fiscal accountability, contract earnings, and goal alignment.
Oversee Program Operations & Contracts: Direct execution, administration, and reporting for key department contracts and MOUs, and assist in writing grant proposals.
Guide the Family & Caregiver Senior Manager to Coach Child Care Quality: Support the Family & Caregiver Engagement Senior Manager in guiding Family Engagement Coaches using the FCCERS framework and DRDP assessment tool.
Translate ECE Theory into Practice: Support FCCHEN Network child care educators by utilizing the FCCERS as a collaborative growth tool, empowering coaches to help providers navigate challenges and elevate care quality.
Family Engagement & Specialized Playgroup Oversight: Innovate family engagement workshops, provide support to the Developmental Playgroup Coach, and ensure successful facilitation of playgroups for children aged birth to three with special needs.
Family Engagement & ECE Integration: Enhance wrap-around services delivered by Navigators, strengthen cross-collaboration, and build departmental capacity to help families find quality child care.
Build Integrated Services & Systems: Develop wrap-around service delivery systems, training programs, and workflow documentation, integrating DEI and trauma-informed practices.
Promote External Relations: Foster strong internal and external relationships through communication, advocacy, and organizational promotion.
Lead & Mentor Talent: Recruit, motivate, and manage staff, provide performance feedback, champion professional development, and maximize individual contributions.
Engage Stakeholders & Funders: Represent the organization with external stakeholders, community partners, and funders, collaborating on systems design, program evaluation, and resource development.

Requirements

Valid Child Development Program Director’s Permit.
Master’s degree in early childhood education or a closely related field.
Deep knowledge of ECE principles, ECE theory, and hands-on classroom experience.
Working knowledge and practical experience with FCCERS and DRDP assessment tools.
Ability to support educators and families in accommodating children with developmental delays and neurodivergent needs.
3 to 5 years of progressive management experience, including direct staff supervision, team-building, and performance management.
Proven track record of managing, coaching, and developing high-performing teams.
3 to 5 years of experience overseeing operational budgets, resource allocation, and ensuring compliance with contracts, grants, and funding requirements.
Demonstrated ability to design, implement, and evaluate culturally responsive family engagement programs.
Ability to work some evenings and weekends.

Skills

Strategic vision
Supervision
Coaching
Team leadership
Cross-functional collaboration
Relationship building
Budget management
Fiscal accountability
Contract management
Grant writing
Program development
Community engagement
Performance management
Stakeholder engagement
Communication
Advocacy
Trauma-informed care
Equity, inclusion, and belonging (EIB)

Location

San Francisco

Work Type

Hybrid
Full-time

Experience Level

Director
3-5 years management experience
3-5 years budget oversight experience

Education Level

Master's degree in Early Childhood Education or related field
Valid Child Development Program Director’s Permit

Salary/Compensations

$120,589 - $128,589 Annually

Benefits

Generous Medical coverage
Dental, Vision, Chiropractic & Acupuncture coverage
Life, LTD and AD&D coverage
Voluntary benefits (Supplement Life, Accident, Critical Illness, Pet Insurance)
401(k) retirement plan with employer match
Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs
Generous paid time off package
14 paid holidays + a floating holiday for your Birthday
Ongoing training and professional development
Tuition Reimbursement

About the Company

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity.
We are an organization that values diversity as central to our work serving the San Francisco community.

Equal Opportunity

Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community.
We comply with all applicable state and local laws governing nondiscrimination in employment.
Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion.
We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.