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About the Role
Reporting to the Head of MMB & NBFI, this role is responsible for building and maintaining a portfolio of Banks/NBFI clients in developed markets to drive long-term business growth and profitability. The position aims to expand and strengthen the firm’s relationships and form strategic alliances to enhance capabilities and market presence.
Responsibilities
- Build subject matter expertise in relevant products (FX, payments, correspondent banking, trade finance, derivatives, and other banking products).
- Cultivate and maintain positive customer relationships, identifying opportunities for business growth and increased profitability.
- Engage in cross-product sales, develop relationships, and strategically grow and support clients.
- Collaborate with Network Management, Marketing, and Product teams to develop strategies and align new products/solutions with market needs.
- Develop and implement long-term growth strategies to identify new markets and business opportunities while managing short-term revenue objectives.
- Represent Crown Agents Bank (CAB) at conferences and client forums to promote the bank and its offerings.
- Generate new sales leads, prospect potential clients, and nurture relationships to convert leads into clients.
- Prepare and present reports on business development activities, performance metrics, and market insights.
- Stay informed about industry trends, competitor landscape, and market dynamics to adapt strategies.
- Interpret market data, identify trends, and make data-driven decisions.
- Practice excellent conduct risk management and comply with all relevant regulatory requirements.
Requirements
- Proven experience in client-facing sales to Financial Institutions.
- Demonstrated track record of sales success, meeting or exceeding targets.
- Ability to source leads, identify opportunities, and manage a sales pipeline.
- Commercially driven with a market-focused network.
- Self-motivated for individual success and motivated to work as part of a global sales team.
- Demonstrated leadership qualities in driving product, brand, and team development.
- Clear understanding of foreign exchange, markets, and FX sales.
- Understanding of the payment market, leading Financial Institutions, payment types, and integration capabilities.
- Experience with derivatives is advantageous.
- Understanding of money markets, interest-bearing products, forwards, swaps, BaaS, safeguard accounts, and regulatory requirements.
- Willingness to work in a target-driven role at client and portfolio levels.
- Confidence in building relationships from scratch, attending events, and networking to build the bank's brand and capture market share.
- High competency in using Excel and PowerPoint.
- Proficiency in both written and verbal presentation skills.
- Knowledge of customer relationship management (CRM) practices.
- Proven ability to learn new products and concepts.
- Excellent verbal and written communication skills for client and internal team interaction.
- Strong analytical and problem-solving abilities.
- Understanding of sales principles and techniques.
- Customer-oriented mindset to prioritize client needs.
- Ability to work collaboratively with different departments.
- Flexibility to adapt to changing market conditions and customer requirements.
- Ability to articulate ideas clearly and persuasively, both verbally and in writing.
- Deep understanding of the sector, including trends, challenges, and opportunities.
Skills
- Foreign Exchange (FX)
- Payments
- Correspondent Banking
- Trade Finance
- Derivatives
- Banking Products
- Sales
- Client Relationship Management
- Market Analysis
- Excel
- PowerPoint
- CRM Software
Location
- Developed Markets
Work Type
- Hybrid
Experience Level
- Proven experience in client facing sales to Financial Institutions
- Track record of sales success
Benefits
- Contributory personal pension plan (minimum Employee 2%, Employer 7%; Employer matches up to Employee 5%, Employer 10%)
- Life Assurance (4 times annual salary)
- Group Income Protection
- Private Medical Insurance (may include cover for partner/children at company cost, includes Optical, Dental, Audiology)
- Discretionary Bonus
- Competitive Annual Leave
- 2 Volunteering Days
- Benefit Hub
About the Company
- Crown Agents Bank is a growing and regulated UK bank connecting emerging and frontier markets globally through FX and payments technology.
- The bank transforms payments and FX in emerging markets, reducing friction and increasing the flow of money.
- Crown Agents Bank addresses challenges of payments in emerging markets, making them less difficult, expensive, unreliable, and opaque.
- Solutions connect hard-to-reach regions to global financial infrastructure, providing access to best prices and reliable settlement.
- Crown Agents Bank combines deep relationships, network strength, and innovative digital capabilities with cross-border transaction banking solutions.
- The bank serves fintechs, corporates, governments, development organizations, and other banks operating in emerging markets.