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About the Role
Join a team of Technical Account Managers and Solution Engineers focused on NVIDIA compute technologies, Networking, Container Orchestrators, Deep Learning containers, and Enterprise system software in both CSP and on-prem environments. This role requires a highly technical individual comfortable with enterprise customers, possessing superb interpersonal and communication skills to collaborate with customers and engineers on complex issues in compute, networking, and the AI software stack.
Responsibilities
- Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with servers architected for running AI models, associated networking and software stack.
- Take ownership and drive customer issues from inception to resolution.
- Build upon the opportunity to research new use cases with GPUs.
- Bring independent analysis, communication, and problem-solving to customer experience.
- Collaborate with engineering to document, recreate and solve issues.
- Author and incorporate technical solutions into our knowledge base.
Requirements
- BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience).
- At least 6+ years system software development and troubleshooting experience.
- Strong program management skills.
- Some customer facing skills.
- Intellectual curiosity, positive attitude, flexibility, analytical ability, self-motivation, and team-oriented.
- Strong computer science concepts.
- Excellent knowledge of Python and scripting methodologies.
- Professional-level communication skills.
- Interpersonal skills with a passion to solve problems.
Skills
- Python
- Scripting methodologies
- C
- AI and data analytics software development
- AI and data analytics software debugging
Location
- Remote
Work Type
- Full-time
Experience Level
- 6+ years
Education Level
- BS in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience)
Benefits
- Comprehensive benefits package
About the Company
- NVIDIA is widely considered to be one of the technology world’s most desirable employers.
- We have some of the most forward-thinking and hardworking people on the planet working for us.
- We have some of the most brilliant and talented people in the world working for us and, due to unprecedented growth, our world-class engineering teams are expanding fast.