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About the Role
Reliance is seeking Team Members who want to grow with us and are looking for limitless opportunities. As a Plumber, you will be an important team member provided with the tools needed to succeed.
Responsibilities
- Learn and grow as an important part of a team that cares about Reliance and its customers.
- Provide general residential plumbing services to customers.
- Represent Reliance in a professional, courteous and customer service-oriented manner on each and every call.
- Perform on-site problem diagnosis, accurately estimate repair costs, ensure work is fixed right the first time, and maintain continual value-added communication with the homeowner.
- Install, maintain, and repair all types of piping systems, fixtures, and other equipment used to distribute, supply, or dispose of water or wastewater, including fixtures systems and appliances in residential buildings.
- Set priorities and work assignments to meet established deadlines.
- Perform diagnostics, repair, maintenance, servicing, and installation of equipment in accordance with manufacturer specifications.
- Adhere to all safety rules, procedures, and relevant regulatory requirements.
- Correctly instruct customers on proper care and maintenance.
- Explain the value of Reliance products, services, and programs on every call.
- Perform other duties as required by supervisor or designate.
Requirements
- 306A Certified License - Mandatory
- 5+ years’ experience in the Plumbing field
- Must have a valid driver’s license with clean driver’s abstract
- Must be physically capable of performing all work required of this position
- Excellent verbal and communication skills
- Strong interpersonal and problem-solving skills
- Outstanding customer service with strong interpersonal and problem-solving skills
Skills
- Plumbing
- Customer Service
- Problem-solving
- Communication
Location
- Onsite
Work Type
- Full-time
Experience Level
- 5+ years
Education Level
- 306A Certified License
Salary/Compensations
- Competitive wages with opportunity to earn additional commissions and bonuses
Benefits
- Tools for the job and fully stocked trucks
- Ongoing skills training and professional development programs
- Fully paid tuition and apprentice leave top-up for eligible Team Members
- Consistent work with a predictable and stable work schedule
- Perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
About the Company
- Reliance Home Comfort® (Reliance) is a leader in home services and energy-efficient solutions for over 60 years.
- With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers.
- Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States.
- Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016.
- Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.
Equal Opportunity
- Reliance Home Comfort is an equal opportunity employer.
- We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.