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About the Role
Van Leeuwen Ice Cream is seeking an experienced Facilities Repair and Maintenance Technician to support over 40 locations across the NY Metro area. This field-based role requires a resourceful individual to handle routine repairs, preventative maintenance, and coordinate with vendors to ensure stores remain safe, functional, and presentable.
Responsibilities
- Respond to facilities maintenance and repair requests across approximately 40 retail locations throughout New York, Connecticut, and New Jersey
- Travel between multiple locations while working in active retail and food-service environments
- Pick up, transport, and deliver tools, materials, equipment, furniture, and replacement parts between locations when required
- Complete routine repairs, preventative maintenance, minor installations, troubleshooting throughout our scoop shops
- Resolve maintenance issues quickly and efficiently, communicate solutions and timing with team members
- Coordinate with outside vendors as needed for larger repair and maintenance projects
- Put together cost estimates and track spending against approved budgets
- Document completed work, materials used, photographs, and outstanding issues through the company’s work-order or facilities management system
- Maintain an organized inventory of commonly used tools, materials, hardware, and replacement parts
- Complete preventive maintenance inspections and identify potential problems before they result in equipment failure or disruption to store operations
- Ensure our stores remain safe, functional, clean, and presentable for the operations team and guests
- Support store openings, renovations, refreshes, and special projects as needed
Requirements
- 5+ years of experience in general repairs, facilities maintenance, construction, or a related trade required
- Working knowledge of basic plumbing, electrical, carpentry, drywall, painting, tile, hardware, and general building repairs
- Strong troubleshooting skills and ability to determine practical, cost-effective repair solutions
- Ability to work independently and manage a daily schedule across multiple locations
- Strong organizational and time-management skills
- Professional communication skills when interacting with store employees, managers, vendors, landlords, and customers
- Familiarity with Service Channel, Company Cam, Gchat and Google Sheets a plus
- Valid driver’s license and clean driving record required
- Willingness to travel regularly between locations throughout New York, Connecticut, and New Jersey
- Ability to safely use hand tools, power tools, ladders, and maintenance equipment
- Ability to lift and carry approximately 50 pounds and perform physical work including bending, kneeling, climbing ladders, and working in tight spaces
- Must have flexibility to work off hours and/or weekends based on business and operational needs
- Must have own vehicle
Skills
- General repairs
- Facilities maintenance
- Construction
- Plumbing
- Electrical
- Carpentry
- Drywall
- Painting
- Tile repair
- Hardware repair
- Building repairs
- Troubleshooting
- Independent work
- Time management
- Organizational skills
- Communication skills
- Hand tools
- Power tools
- Ladders
- Maintenance equipment
Location
- NY Metro area
- New York
- New Jersey
- Connecticut
Work Type
- Full-time
- Field based
- Off hours including weekends
Experience Level
- 5+ years of experience in general repairs, facilities maintenance, construction, or a related trade
- Experience supporting multi-unit retail or food-service locations strongly preferred
Salary/Compensations
- $75,000 - $85,000 annual compensation
- $75,000—$85,000 USD
Benefits
- Eligible for annual 5% bonus
- Employee Scoop Card
- Medical, Dental + Vision Insurance with 70% Employer Contribution
- 401k with up to 4% Employer Match
- Cell Phone Reimbursement Plan
- Wellness Reimbursement Plan
- Flexible Time Off
- Paid Sick Time
- Paid one month sabbatical (eligible after 4 years of continued employment)
- Yearly Performance Reviews
- Mileage and parking reimbursement
About the Company
- Van Leeuwen Ice Cream started in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.
- Happiness is healthiness.
- We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.
- Good Ice Cream Is For Everyone!
- We pride ourselves on the creativity that goes into our ice cream and is built in our stores that help us meet our missions and values.
Equal Opportunity
- Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed.
- Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.
- As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer.