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About the Role
Provide employment counselling and support to pre-arrival programs, assisting internationally educated individuals in their transition to careers in Canada. This role involves case management, workshop facilitation, and collaboration with program partners.
Responsibilities
- Conduct online intake and in-depth assessments to determine client eligibility and create Employment Action Plans.
- Manage client cases, provide employment counselling, and deliver sector-specific labour market information.
- Facilitate online job search workshops and deliver presentations to clients and stakeholders.
- Assist clients with resume building, mock interviews, and skill development for adaptation to Canadian business culture.
- Research and identify potential referral sources abroad and act as a liaison with referring agents.
- Contribute to the development of program materials, including manuals and online learning content.
- Recruit mentors by leading information sessions and marketing the program through national outreach.
- Screen and match mentors/mentees, conduct orientations, and secure mentoring matches.
- Manage and monitor mentoring relationships to ensure mentee/mentor goals are met.
- Gather and analyze participant evaluations after program completion.
- Record and administer participant information and documentation.
- Collect, track, and analyze participant progress, outcomes, and feedback for reporting.
- Collaborate with partner agencies to support mentor recruitment, onboarding, and engagement.
- Support the program’s communication strategy by creating content for social media, newsletters, and other materials.
Requirements
- Bachelor's degree or Post Graduate Certificate in Social Services, Human Resources, or a related field.
- 1 year of experience working with newcomers or a strong understanding of immigration issues.
- 1-2 years of experience in a career/employment counselling or mentoring coach role.
- Demonstrated knowledge of mentoring, settlement, and immigration, with an awareness of client challenges.
- Strong technical skills, comfort with online service delivery, and ability to quickly master new tools.
- Experience developing and delivering online training and information sessions, and creating informational content.
- Technical expertise in Excel, Word, online meeting tools (GoTo Webinar, MS Teams, Zoom).
- Good time management skills, experience with multitasking, and ability to shift focus.
- Effective verbal and written communication skills.
- Strong interpersonal skills and ability to develop and maintain relationships.
- Effective research skills and knowledge of the Canadian labour market.
- A clear Criminal Record and Judicial Matters Check is required.
Skills
- Online service delivery
- Technology utilization
- Mastering new tools and technology
- Developing and delivering training
- Creating informational content
- Excel
- Word
- GoTo Webinar
- MS Teams
- Zoom
- Time management
- Multitasking
- Verbal communication
- Written communication
- Interpersonal skills
- Relationship development
- Research skills
- Canadian labour market knowledge
- Social media platforms
- Content creation
Location
- Tycos Drive, Toronto
Work Type
- Full-time
- Contract
Experience Level
- 1 year experience working with newcomers
- 1-2 years experience in a career/ employment counselling or mentoring coach role
Education Level
- Bachelor's degree or Post Graduate Certificate in Social Services, Human Resources, or a related field
- International degrees must be evaluated for Canadian equivalency
Salary/Compensations
- $56,366 - $57,495
Benefits
- Three weeks of paid vacation
- Paid sick time
- Personal wellness days
- Family-related leave
- Corporate discounts
- Other programs supporting well-being
About the Company
- JVS Toronto empowers individuals to build meaningful careers through employment, career development, and assessment services.
- Founded in 1947, JVS Toronto serves thousands annually across Toronto and York Region.
- The organization partners with businesses to help them find talent.
- As a registered charity, many services are offered at no cost due to generous funding.
Equal Opportunity
- JVS Toronto is an Equal Opportunity Employer.
- Accommodation is available at any stage of the recruitment process.
- AI-enabled tools may be used for resume screening and candidate matching, but applications are reviewed by a hiring team member.
- Embraces diversity and encourages all qualified candidates to apply.
- Thanks all applicants; only those selected for an interview will be contacted.