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About the Role
The Senior Manager of People & Culture is a key leadership role responsible for leading the day-to-day delivery of the People & Culture function, overseeing talent management, organizational development, compensation and benefits, HR policy design, employee relations, internal communications, and culture and equity initiatives. This role builds and strengthens workforce effectiveness, balancing compliance with care by supporting employee wellbeing, and fostering a workplace culture rooted in equity, inclusion, accountability, and continuous learning.
Responsibilities
- Recommend approaches to organizational structure and development to leadership, managing communication and implementation of these initiatives.
- Develop, review, and update HR policies and procedures with a focus on equity, accessibility, and trauma-informed practices, ensuring compliance with legislation and alignment with best people management practices.
- Partner with the leadership team to shape culture, embed core values, develop staff competencies, and build leadership capability across the organization.
- Lead the full talent lifecycle and employer branding to attract, develop, and retain a high-performing workforce.
- Develop and track People & Culture metrics to measure impact and inform decision-making.
- Lead employee relations and workplace culture initiatives by advising leaders on complex people matters, coaching managers, guiding conflict resolution and workplace investigations and delivering learning programs.
- Oversee the People & Culture budget, compensation and benefits administration, payroll collaboration, and HR systems.
Requirements
- Satisfactory Vulnerable Sector Police Check clearance.
- Legal eligibility to work in Canada.
- Must be available to work a flexible schedule, including evenings and weekends.
- Must be willing to work onsite in downtown Toronto on a hybrid schedule.
- If you have accessed Friends of Ruby services in the past year, please refrain from applying to ensure objectivity and avoid conflicts of interest.
Skills
- People-Focused: aligns functional practices to staff and participant outcomes.
- Collaboration: builds functional and cross-departmental trust and resolves friction constructively.
- Integrity: holds high work and management standards, leading activities, team, budget and compliance with accountability with transparency.
- Growth & Learning: incorporates evidence, evaluation and improvement cycles to activities, owns and addresses mistakes, and demonstrates an openness to continuous learning.
- Respectful & Affirming: embeds IDEA, trauma-informed, harm-reduction standards and staff care into operations, addresses systemic inequities across teams and develops diverse talent.
Location
- Hybrid
- downtown Toronto
Work Type
- Full Time
- Hybrid
Experience Level
- Senior Manager
- Supervisory experience
Education Level
- Post-secondary education in Human Resources, Business Administration, or a related field
- CHRL designation strongly preferred
Salary/Compensations
- $88,000 - $98,000
About the Company
- Friends of Ruby supports 2SLGBTQIA+ youth aged 16–29 through mental health services, social programs, and housing.
- We operate a Youth Centre offering barrier-free counselling, case management, and community programming, alongside a Transitional Home providing emergency and long-term housing with life-skills support.
- Our work is rooted in intersectional, anti-oppressive, and decolonized approaches, and we are committed to treating everyone with dignity, respect, and inclusion.
Equal Opportunity
- Friends of Ruby is committed to an inclusive hiring process.
- Accommodations are available upon request—please contact our Culture & Equity team.
- Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.