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About the Role

The Project Coordinator supports coordination, tracking, documentation, scheduling, and reporting activities for the Enterprise Accounts CCU Survey & Design Team. This role ensures work is scheduled, documented, progressed, and completed according to project requirements and service-level expectations, working closely with leadership, engineers, designers, field resources, project management, and client stakeholders.

Responsibilities

Coordinate project support activities across CCU Survey, Design, Site Readiness, One-Off, IPDVS Break-Fix, and related workstreams.
Maintain accurate project records, task status, deliverables, approvals, and supporting documentation.
Monitor workflow handoffs from survey through design, submission, resubmission, approval, site readiness, and closeout.
Ensure required information and documentation are collected, organized, and routed to appropriate team members and stakeholders.
Maintain and update project schedules, workload trackers, and assignment status.
Track milestones, due dates, SLAs/OLAs, survey appointments, design deliverables, approvals, resubmissions, and closeout actions.
Monitor task progress and follow up with responsible parties to ensure schedule adherence and timely completion.
Identify scheduling conflicts, delays, or missed dependencies and escalate impacts.
Maintain and update action items, issues, dependencies, and open-item tracking.
Track design comments, missing site information, approval dependencies, return actions, and other execution blockers through resolution.
Identify discrepancies or execution gaps and escalate them to appropriate project or technical leadership.
Support mitigation tracking, status reporting, and documentation of decisions, commitments, and follow-up actions.
Coordinate scheduling and assignment of survey and field resources.
Track field execution and ensure required survey data, port-tracing information, photos, forms, and completion documentation are submitted.
Follow up on site access, site readiness, prerequisites, incomplete work, return visits, and other open field items.
Communicate resource constraints, scheduling conflicts, or field execution risks.
Track design deliverables including BOMs, pre-as-builts, AP layouts, and other required technical documentation through submission and approval.
Maintain version control and status visibility and route review comments or resubmission requirements.
Support documentation readiness and completeness checks while escalating technical questions and engineering decisions.
Prepare recurring status reports, dashboards, metrics, and performance summaries.
Coordinate project meetings, agendas, minutes, action items, and follow-up.
Maintain communication logs, distribution lists, and status records.
Provide coordination support for One-Off, IPDVS Break-Fix, Site Readiness, and other special initiatives.

Requirements

Bachelor's degree preferred or equivalent relevant experience.
1-3 years of experience in project coordination, operations, IT field services, logistics, or administrative support.
Proficiency in Microsoft Excel and Microsoft Office Suite.
Strong organizational, analytical, documentation, and follow-up skills.
Ability to manage multiple concurrent workstreams, priorities, deadlines, and dependencies in a structured environment.
Clear written and verbal communication skills with the ability to coordinate across technical, field, and project teams.
Exposure to IT network infrastructure, field surveys, design, deployment, or site-readiness activities.
Experience coordinating engineers, designers, field technicians, subcontractors, vendors, or client stakeholders.
Experience working in FileMaker, SharePoint, scheduling, dashboard, or project-tracking platforms.
Experience supporting large-scale, multi-site deployments or education-sector technology projects.

Skills

Microsoft Excel
Microsoft Office Suite
Organizational skills
Analytical skills
Documentation skills
Follow-up skills
Written communication skills
Verbal communication skills
FileMaker
SharePoint
Scheduling platforms
Dashboard platforms
Project-tracking platforms

Location

Northeast

Work Type

Full-time

Experience Level

1-3 years

Education Level

Bachelor's degree preferred or equivalent relevant experience

Salary/Compensations

$50,000-$60,000

Benefits

Medical and dental plans
Company paid vision and short and long term disability plans
Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
401K with employer match
Tuition reimbursement
Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
Company paid life Insurance
Paid holidays and vacation
Technical certification gift card rewards program

About the Company

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years.
Our philosophy is 'Right People, Right Results, Right Careers!'
We provide network integration, support services, products solutions, and applications services.
Our goal is to make technology easy and to help our clients use it as effectively as possible.

Equal Opportunity

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact humanresources@customonline.com or 631-864-6699.