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About the Role

Log my Care is seeking a passionate and customer-centric Chief Product Officer to join the Leadership Team and drive the next phase of growth. This role will focus on leveraging AI to accelerate product and design, streamline launches, and improve decision-making speed.

Responsibilities

Own how work gets prioritised, scoped, designed and launched.
Own how the roadmap is built and how it changes.
Reduce friction in how sales and CS requests are prioritised.
Ensure clear communication of the roadmap internally and to the Board.
Create company-wide clarity and alignment on product strategy for faster decision making and delivery.
Shape pricing and packaging alongside commercial leadership.
Own product's contribution to growth: adoption, retention, expansion and win rates.
Build tooling foundations for insight, analysis and prototyping.
Develop an AI-enabled design system.
Create a fast-track path from scope to prototype to ship.
Coach and develop three PMs and two designers.
Raise the bar on levelling and hiring.
Ensure the product meets NHS DSCR assurance standards in collaboration with the CTO and DPO.
Ensure the product supports interoperability with health and care systems.
Ensure the product follows clinical safety standards.
Ensure the product is built with privacy-by-design under UK GDPR.

Requirements

Track record as a product leader in VC/PE backed vertical SaaS, with installed operating models and measurable impact on speed or predictability.
Evidence of leading AI Transformation, changing how a function works with AI to deliver real value.
Experience building product–sales alignment in B2B SaaS without creating a feature factory.
Background building mission-driven product or tech-for-good.
Track record as an exceptional CPO with ruthless prioritisation, delegation, and deep experience.
Extensive demonstrable senior leadership experience in B2B SaaS.
Proven track record of scaling revenue from £5m to £20m ARR.
Experience of building AI and best-in-class technology to drive optimal performance.
Ability to lead teams of 20+ people successfully (international experience desirable).
Genuine empathy for carers and care providers, and a drive to understand their world first-hand.
Curious and data-informed, but comfortable making decisions without perfect information.
Low ego and hands-on approach, willing to roll up sleeves in a lean, growth-stage team.
Clear, honest communication style, able to say no effectively and bring people along.
Ability to thrive on pace and ambiguity, bringing structure without bureaucracy.
Ability to drive a culture of meeting targets.
Fantastic communicator able to form relationships internally and with key customers.
Comfortable forming relationships at Board level.
Clearly demonstrated, at leadership level, exposure to working with investors and raising further investment rounds.

Skills

Product Strategy
Operating Model Design
Roadmap Development
Prioritisation
Product Launch
Communication
Pricing and Packaging
Growth Strategy
AI Implementation
Design Systems
Prototyping
Team Leadership
Mentoring
Hiring
Product Compliance
Data Privacy
Interoperability
Clinical Safety Standards
UK GDPR

Location

London

Work Type

Hybrid
In-office (Wednesdays & Fridays)

Experience Level

Senior Leadership
Chief Product Officer

Salary/Compensations

Competitive + 100% on target bonus + equity

Benefits

Meaningful equity
Pension Scheme
L&D budget
Flexible working options
25 days holiday (+ bank holidays)
One extra holiday day per work anniversary
Private Health Insurance (AXA)
Regular company socials
Company cycle to work scheme

About the Company

Log my Care is one of the UK’s leading care management platforms, trusted by over 2,000 care organisations and an NHS-assured Digital Social Care Records (DSCR) supplier.
Our mission is to help hundreds of thousands of carers provide better quality care to the UK’s most vulnerable people.
We are passionate about leading the next step in digital care records, focusing on getting real value from records: less admin for carers, better insight for managers, and more connected care across health and social care.
We offer an intuitive mobile app and web-based tools that make delivering exceptional care easier for hard-working carers.

Equal Opportunity

Log My Care is committed to being an inclusive and diverse workplace.
We treat every employee equally, and fairly regardless of age, disability, gender, marital status, race, religion, or sexual orientation.
It is vitally important that each of our team members feels confident, comfortable, and empowered.