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About the Role
We are seeking a visionary Product Manager to shape and optimise key moments of our end-to-end customer journey, with ownership across Checkout and Post-Order Fulfilment. You will build innovative solutions that enhance customer satisfaction, improve operational excellence, and unlock business growth.
Responsibilities
- Setting the vision, product strategy and roadmap to drive growth and business impact.
- Defining metrics to measure the health and success of your products and initiatives.
- Running experiments to support your product decisions with data.
- Identifying and executing on opportunities to optimise the acquisition funnel and improve user onboarding.
- Understanding user needs and building delightful user experiences in collaboration with the design team.
- Aligning with business stakeholders and other product teams to drive meaningful outcomes while ensuring a cohesive user experience.
- Leading product execution and helping your squad members thrive.
- Working closely with engineering teams across products to build scalable and robust solutions.
- Keeping apprised of innovations and trends in the industry, as well as emerging technologies, and inspiring teams to stay ahead of the curve.
Requirements
- Proven experience of around 4 or more years successfully building consumer products in growing markets.
- Experience owning customer journey products such as Checkout, Payments, Post-Order, Fulfilment, Logistics, Customer Support or Growth products is highly desirable.
- Demonstrated experience running A/B experiments and working closely with cross-functional teams to improve customer experience and business metrics.
- Efficient in developing product strategies and roadmaps, deriving insights from data and understanding high-level technical architectures.
- Obsessed with the user experience and have a track record of successful collaboration with designers.
- Experience leveraging qualitative and quantitative data, balanced with strong product judgment, to drive product decisions.
- Good at leading and influencing, with demonstrated product leadership experience.
- Solid experience leading agile teams and turning epics into well-structured user stories.
- Curious growth mindset, not afraid of challenging the status quo, and thrive in a fast-paced and dynamic environment.
- Comfortable dealing with ambiguity and balancing competing priorities.
- Excellent communication, presentation and interpersonal skills.
Skills
- Product Management
- Product Strategy
- Roadmap Development
- Data Analysis
- A/B Testing
- User Experience (UX)
- Agile Methodologies
- Communication
- Presentation
- Interpersonal Skills
Experience Level
- 4+ years
Education Level
- Bachelor's degree in Business, Computer Science, Natural Science Studies, or a related field.
Benefits
- Free food
- Health and dental insurance
- Learning and development opportunities
About the Company
- foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform.
- Our mission is to deliver an amazing experience—fast, easy, and to your door.
- We operate in around 65 countries worldwide.
- Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
- Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes.
- In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia.
- All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.