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About the Role
Implementation Engineers at Forter are responsible for the successful delivery of customer integrations, acting as the delivery owner for their portfolio from kickoff to go-live. This project management-led role requires driving integrations with strong stakeholder alignment and a clear focus on business value, turning complex projects into predictable processes.
Responsibilities
- Own the end-to-end delivery of integration projects, acting as project lead and primary point of contact from kickoff through go-live.
- Build, maintain, and drive project plans to completion, proactively identifying and mitigating risks and blockers.
- Lead project governance with customer stakeholders, managing relationships and ensuring alignment.
- Coordinate cross-functionally with Sales, Solutions Consulting, Customer Success, and Analytics to remove obstacles and meet go-live dates.
- Serve as a technical translator, articulating integration concepts to both technical and non-technical audiences.
- Track and report on project health and delivery metrics, flagging risks early.
- Contribute to the continuous improvement of implementation playbooks and processes.
Requirements
- 5+ years of experience managing complex, multi-stakeholder projects for Enterprise customers.
- Proven track record of managing multiple concurrent projects and driving them to on-time completion.
- Excellent organizational skills and attention to detail, with a focus on delivery quality and customer experience.
- An owner's mindset: proactive, accountable, and comfortable driving projects forward independently.
- Working technical fluency with API integrations, JavaScript, JSON concepts, and other web/database technologies.
- Experience working in a multinational environment.
- Previous experience in payments or ecommerce is a plus.
- Proficiency in data analysis tools (SQL, Python) and experience with customer segmentation or large dataset trend analysis is a plus.
Skills
- Project Management
- API Integrations
- JavaScript
- JSON
- Web Technologies
- Database Technologies
- Data Analysis
- SQL
- Python
Location
- New York
- Tel Aviv
- London
- Singapore
- US
- Canada
- Germany
- France
- Japan
- China
- Australia
Work Type
- Hybrid
Experience Level
- 5+ years
Salary/Compensations
- Competitive salary
Benefits
- Competitive salary
- Comprehensive and generous health insurance, including vision and dental coverage
- Restricted Stock Units (RSUs)
- Generous PTO policy
- Half day Fridays
About the Company
- Forter is a human-first, AI-built company that analyzes patterns across over 2 billion shoppers to deliver identity intelligence across the entire commerce journey, protecting revenue and unlocking great customer experiences.
- The company's technology helps businesses identify trusted customers, ensuring zero friction and no revenue loss.
- Trusted by brands like Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay.
- Raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures.
- Powers commerce decisions for nearly 1 million businesses globally.
- Recognized with workplace and innovation awards including Great Place to Work Certification, Fortune’s Best Workplaces in NYC, Forbes Cloud 100, and Anti-Fraud Solution of the Year.
- A global team of 500+ people with regional headquarters in New York, Tel Aviv, London, and Singapore.
- Employs a hybrid work model blending in-person connection with remote flexibility, with teams based near key hubs expected to work from the office at least three days per week.
- Offers investment in employee growth through RSU offerings, L&D programs, and a culture of recognition with 4.5 day weeks (Forter’s Appreciation Fridays and Sundays).
Equal Opportunity
- Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
- Assistance or accommodation for individuals with disabilities during the interview process is available upon request via email to interviewaccommodation@forter.com.