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About the Role

As Internal Communications Manager, you will support and help shape Arch Insurance International's (AINTL) internal communications function, ensuring employees across all geographies and functions are informed, engaged, and connected to the business.

Responsibilities

Support the delivery of AINTL's internal communications strategy across business units, markets, and geographies.
Contribute to approval and governance frameworks that ensure consistent, on-brand messaging.
Help maintain tone of voice and brand guidelines across all regions, while monitoring communications effectiveness to drive continuous improvement.
Assist in building and managing an editorial calendar to keep communications consistent and well-timed.
Produce and coordinate employee communications across multiple channels, including the intranet, email, digital screens, newsletters, and town hall materials.
Ensure all communications are clear, audience-focused, and value-driven, with each channel serving its defined purpose within the broader communications framework.
Support the information cascade process, ensuring employees receive key announcements through official Arch channels ahead of wider publication.
Help prepare supporting materials for manager pre-briefings, including FAQs, talking points, and scripted guidance.
Help coordinate a Communications Liaison Network across AINTL's key territories to gather local news and ensure communications reflect the full breadth of our international operations.
Support alignment with Arch Capital Group on enterprise standards and group-wide campaigns.
Help share AINTL stories on the company intranet, championing local news and priorities at group level.
Act as a collaborative link between AINTL and Group, ensuring local voices and successes are visible at enterprise level.

Requirements

Experience in an internal communications, employee communications, or related role.
Strong writing and editing skills, with the ability to adapt tone and style across audiences and channels, and the discretion to handle sensitive information with sound judgement.
Some exposure to communications governance, approval processes, or editorial standards, with a willingness to develop and own these frameworks over time.
Comfortable engaging with and supporting key stakeholders, with the confidence to offer guidance on messaging and best practice.
Collaborative, solutions-focused mindset with strong interpersonal skills and the ability to build relationships across a geographically diverse organisation.
Good project management skills with the ability to manage multiple workstreams simultaneously in a fast-paced environment.
Familiarity with content management systems and communications or analytics tools, with an interest in how emerging technologies, including AI, can enhance internal communications.

Skills

Writing
Editing
Adaptable tone and style
Discretion
Stakeholder engagement
Messaging guidance
Best practice guidance
Interpersonal skills
Relationship building
Project management
Content management systems
Communications tools
Analytics tools

Location

International

Work Type

Full-time

Experience Level

Mid-level

About the Company

With a company culture rooted in collaboration, expertise, and innovation, we aim to promote progress and inspire our clients, employees, investors, and communities to achieve their greatest potential.
Our work is the catalyst that helps others achieve their goals.
In short, We Enable Possibility℠.